Human Resources Business Partner

5 months ago

Oldbury, United Kingdom Crowe UK Full time

**About Crowe**

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 150 countries and across more than 700 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace. That’s why, at Crowe, our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

**Purpose of the role**:
This role is part of the National HR team and will provide support nationally to the firm therefore the role and

client base is varied and fast paced. This role requires someone who is able to work to multiple deadlines,

To take responsibility for supporting, advising and guiding partners, managers and employees within client groups on all aspects of people management in line with the firm’s policies and procedures, employment legislation and best practice.

**Responsibilities**:
Key responsibilities include, but are not limited to:

- Build, nurture and maintain effective relationships with partners and senior management within the firm, being seen as a trusted advisor
- Utilise MI data such as turnover rates, sickness costs and appraisal completion to support business partnering discussions with senior stakeholders
- Support and guide partners and managers on employee-relation matters such as grievances, disciplinaries, redundancies, TUPE and dismissals
- Able to assess risks, guide on commercial decision making and identify gaps in employee relation processes.
- Help and advise partners and managers on sickness and welfare matters including those relating to disability and/or mental health
- Proactively manage persistent short-term absence and long-term absence, including communication with and referral to GP/Occupational Health and working with partners and managers to provide solutions
- To lead key projects and initiatives across the National People team such as wellbeing
- To write and develop people-related policies for Employee Handbook
- To be a key point of contact for HR-related advisory queries within your client groups
- To help, where required, on complex family friendly leave queries
- To guide, as needed, on complicated flexible working requests
- To ensure any changes in relation to payroll are passed in a timely and appropriate fashion to the HR Administration Centre
- To regularly feedback to the senior team on relevant HR-related activity within your client group
- To signpost to the appropriate members in the wider People Team when a development or recruitment need arises
- Coach and mentor less experienced members of the team
- To support on the facilitation of people-related training including Management Toolkit and present at office and/or departmental meetings
- To assist on an ad-hoc basis in the firm’s annual processes such as the firm’s salary review, bonus review and appraisals
- To give ad-hoc assistance when other team members need support such as with benefits, visas and secondments
- Provide cover for others in the Advisory team and their offices when they are absent
- Travel to the different regional offices as required

**Behaviours & attributes**

**Client Relationships -**

You establish good rapport with (internal and external) clients, provide excellent service and are responsive and accessible, building solid relationships that allow us to better understand their needs and tailor our service accordingly.

**Client care & adding value -**

You are committed to delivering the best possible results for our clients through taking ownership of your tasks, delivering work of high standards and demonstrating an approachable and professional manner. You continually seek to improve the service you provide to your clients.

**Engaging with the big picture -**

Demonstrates our core values in everything you do - attention to quality, professionalism, integrity, approachability and relationships.

**Business development -**

Demonstrates a clear understanding of the external marketplace and the issues our clients face in order to be able to identify opportunities to extend work with existing clients and providing services to potential new clients. Start to build networks and actively engage in developing ideas to enhance the value our clients find in our services.

**Motivating & developing people -**

Support new colleagues as they join the firm and help them settle into the team that you are a part of.

**Leading & managing people -**

With increasing experience st

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