Admin and Customer Support Assistant

5 months ago


Nottingham, United Kingdom John Pye & Sons Full time

**Job Purpose**:
To Help process the vehicles ready for auction and deal with internal and external customers.

**Main Duties & Responsibilities**:
To support the Vehicle team in all aspects of administration, customer support and Complaints
- Understanding administration duties to maintain central database.
- Interact with Customers and provide a good level of Customer Service
- Assist in administration according to the needs of the business
- Manage customer expectations regarding company terms and conditions
- Record all correspondence with customers
- Make sure all fines and charges are processed

**Qualification, Skills & Experience required**:

- There are no academic and vocational qualifications required to execute the role
- Good Organisational skills
- Experience in dealing with customers
- Computer skills
- Compliance of the Data Protection Act
- Work part of a team

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00 per year

**Benefits**:

- Company pension
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: In person


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