Eu Distribution Support Administrator
4 weeks ago
**Job Purpose**:
To support EU distribution team with all admin duties, handling commissions calculation and focus on supporting current distributors network and distribution customer service actions.
**Key Responsibilities**:
- Support our EU distribution team with daily administrative tasks
- Work closely with other teams to achieve goals
- Understanding the markets and products
- Calculation of distributor commissions and associated administration
- Ensuring that new distributors are familiar with the processes and procedure of the distribution team and also the sales tools available to them
- Work with marketing to identify needs and where needed strategy for providing brochures and merchandise to distributors
- Holding product and system demos where needed
- Learning the existing distributors base
- Dealing with queries and questions from existing distributors
- Escalating any issues/concerns
- Ensure that our excellent customer service and sales partner support is maintained
- Generate reports for manager
**General Responsibilities**:
- Recording and process acquisition paperwork for EU new distribution brought in by the EU distribution team
- Recording and process all EU distributor orders
- Recording new prospects and pipelines in our system (credit check.. etc..)
- Develop ideas and put forward to the line manager for improved department, database and system processes
- Calculation of commissions
- Commissions invoices checked before managers approval
- Communicate any competitor information gained through the wider team
- To monitor and report any issues to the line manager
- Learn and adapt to new systems as introduced by the business
- A commitment to equal opportunities
- Provide cover for team where appropriate
- Help the FR account management department with queries or after sales calls
- Ad hoc assignments as required
**About You**:
Fluent French language required
- Fluent or good level of a second European language desired
- Clear and concise written and spoken communication skills
- Ability to build relationships with sales partners and other stakeholders
- Able to manage sales partners expectations with integrity
- Ideally experienced in B2B sales
- Experience in sales admin role preferred
- Good IT skills, which must include use of Office 365
- Knowledge of B2B sales
- Knowledge of the market we operate in
- Confident in person and on the phone
- Ability to work under own initiative
- Ability to work under pressure
- Target driven
- Excellent time keeping
- Self-motivated and proactive
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