Mortgage Administrator
2 days ago
**Mortgage Administrator**
**Leeds**
**To £26,000 plus benefits**
Our client is looking to recruit a Mortgage Administrator to provide support in the management and maintenance of all post completion lifetime mortgages. This is a varied role, with the emphasis on providing a first-class service to their client’s customersand brokers. The job will entail managing their queries plus those from surveyors and solicitors in line with Company standards, ensuring SLA targets are achieved.
This role is ideal for a driven individual who is looking to progress their career in the financial services.
**Duties will include**:
- Answering and managing Customers inbound calls
- Data inputting, including credit searches, flood maps, instructing valuers and solicitors and land registry checks
- Distribution of mortgage offers for further lending and moving home
- General administration duties including dealing with inbound and outbound post, filing and scanning
- Managing customer accounts post completion to ensure the property is occupied as part of their mortgage terms and conditions
- Manage annual statements
- Process and manage redemption statement requests
- Ensure all lifetime mortgages have adequate buildings insurance in place to comply with company guidelines
- Request and log receipt of death certificates accurately
- Comply with FCA regulations
- To comply with company standards and policies, e.g. Data Protection, Financial Crime, Treating Customers Fairly, Complaints Procedure etc.
- This job description is not exhaustive and serves only as a broad outline of the duties required.
**The successful person**:
- Minimum of 12 months recent experience working in mortgage administration
- Financial Services administration/mortgage processing experience
- Excellent customer service and telephone manner
- Excellent administrative Skills
- IT Literate
- Excellent attention to detail
- Caring and compassionate nature
- Empathy Skills
**How to apply**:
Please send your CV immediately to Stuart at Reward Recruitment or contact him directly on 0 7 7 4 7 7 8 2 9 3 4 for a discreet and confidential chat.
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