Mortgage Customer Account Administrator
6 days ago
This is a fantastic opportunity to join an award-winning financial services organisation based in Leeds. My client is seeking a Mortgage Customer Account Administrator to provide support in the management and maintenance of all post completion lifetime mortgages.The successful applicant will have worked in financial services, have excellent communication and keyboard skills.
This is a varied role, with the emphasis on providing first class service to the customers and brokers. This role is ideal for a driven individual who is looking to progress their career in the financial services.
Duties will include:
Answer and manage Customer Account Administrator inbound calls
Data input, including credit searches, flood maps, instructing valuers and solicitors and land registry checks
Distribution of mortgage offers for further lending and moving home
General administration duties including dealing with inbound and outbound post, filing and scanning
Manage customer accounts post completion to ensure the property is occupied as part of our mortgage terms and conditions
Manage annual statements
Process and manage redemption statement requests
Ensure all lifetime mortgages have adequate buildings insurance in place to comply with company guidelines
Request and log receipt of death certificates accurately
Comply with FCA regulations
Other ad hoc administrative duties and projects as required
Skills and experience required:
Exeprience of working within Financial Services
Excellent customer service and telephone manner
Excellent administrative Skills
IT Literate
Excellent attention to detail
Caring and compassionate nature
Empathy Skills
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