Neighbourhood Coordinator

3 weeks ago

Leicester, United Kingdom PA Housing Full time

**We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.**

**Additional role requirements**:

- Basic DBS check
- Full UK Drivers Licence

**So what’s the role all about?**

Representing us on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community.

Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues.

This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed.

**Neighbourhood Coordinator Q&A...**

**What are the main responsibilities of your role?**

We have many responsibilities which include, inspections, raising repairs requests for communal areas, visits to new tenants and generally building relationships within the community. Some other responsibilities would be carrying out Tenancy audits, checking buildings are free from fire risks, helping to gain access to properties that other teams are unable to access and completing personal evacuation forms for specific residents.

**What skills do you need to do your job well?**

**What initially attracted you to PA Housing?**

I have worked for PA for about 12 years started in the call centre. I then moved to another department before becoming an NC (Neighbourhood Coordinator). Initially, I applied for PA as a friend was working for the company and advised the staff were very nice and friendly.

**What advice would you give to somebody just starting as a Neighbourhood Coordinator?**

I would advise them to be open minded and be prepared to work hard. It seems like a lot when you first start but if you stick with it, you will find your own rhythm and way of working to be able to hit all of your targets and achieve the best results for our tenants.

**What is your favourite thing about being a Neighbourhood Coordinator?**

I love meeting new people from all walks of life. I love knowing that I have helped someone and knowing I have made their day better. I like the variety of different tasks that we have as it keeps the job interesting. I also like that PA enables me to work on a flexible basis, meaning I can have better control over my diary. The other NC’s in my team all work very well together and help each other as much as we can. I also enjoy working with people across the wider business.

**To be successful in this role, we’d be looking for the following**
- Ability to build and maintain effective relationships.
- Can confidently describe yourself as a 'people person'
- Be able to effectively time manage and balance priorities
- Have a 'can do' attitude
- Have experience in a customer focussed environment
- Intermediate IT skills, Word, Excel, MS Outlook.

**Desirable (but not essential)**
- To have worked for a in a housing environment preferably social housing management.
- Knowledge of relevant legislation and good practice.

**Please refer to the attached job**

**description to find out more**

**Disclosure and Barring Service**:
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

**AGENCIES: We know where you are if we need your support so please do not contact us.**

**Job Types**: Full-time, Permanent

**Salary**: £32,009.00 per year

Schedule:

- Monday to Friday

Work Location: In person

  • Neighbourhood Coordinator

    4 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** This is a fixed term role for around 12 months **Additional role requirements**: - Basic DBS check **So...

  • Neighbourhood Coordinator

    4 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** This is a fixed term role for around 12 months **Additional role requirements**: - Basic DBS check **So...

  • Neighbourhood Coordinator

    3 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place. **Additional role requirements**: - Basic DBS check - Full UK Drivers Licence **So what’s the role all...

  • Neighbourhood Coordinator

    3 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **Additional role requirements**: - Basic DBS check - Clean & full drivers licence with access to a vehicle **So what’s the role all about?** Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver...

  • Neighbourhood Coordinator

    4 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place. **Additional role requirements**: - Basic DBS check - Clean & full drivers licence with access to a...

  • Neighbourhood Coordinator

    4 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **Additional role requirements**: - Basic DBS - Full & valid UK driving licence **So what’s the role all about?** Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers....

  • Administrative Coordinator

    3 weeks ago

    Leicester, United Kingdom Belgrave Neighbourhood Housing Co-operative Association Full time

    Job Overview: Job Title: Administration Coordinator Location: Belgrave, Leicester. About Us: The Belgrave Neighbourhood Housing Co-operative (BNCHA) is a community-driven organisation dedicated to providing affordable housing and supporting local community initiatives. We are seeking a dynamic and adaptable individual to join our team and contribute to our...

  • Regional Marketing and Events Coordinator

    4 weeks ago

    Leicester, United Kingdom Loungers Ltd Full time

    Our informal café bars are open all day, every day for long lazy breakfasts, brunch and lunch, or a relaxed dinner and drinks. We serve a wide range of food and drinks (including full kid's, gluten-free and vegan menus), served in a relaxed, welcoming space. **Local Community & Marketing Coordinator in a nutshell..** We are passionate about how each and...

  • High Rise Coordinator

    2 weeks ago

    Leicester, United Kingdom Platform Housing Group Full time

    **Are you a people person?** An opportunity has arisen to join our Communities & Neighbourhoods team as a High-Rise Living Coordinator across two of our sites. As part of this role you will be responsible for the delivery of the highest levels of customer service to all residents, visitors and external contractors and will be the first and main point of...

  • Regional Marketing and Events Coordinator

    3 weeks ago

    Leicester, Leicester, United Kingdom Loungers Ltd Full time

    Our informal café bars are open all day, every day for long lazy breakfasts, brunch and lunch, or a relaxed dinner and drinks. We serve a wide range of food and drinks (including full kid's, gluten-free and vegan menus), served in a relaxed, welcoming space.Local Community & Marketing Coordinator in a nutshell.We are passionate about how each and every one...

  • High Rise Living Coordinator

    3 weeks ago

    Leicester, United Kingdom Platform Housing Group Full time

    **Are you a people person?** An opportunity has arisen to join our Communities & Neighbourhoods team as a High-Rise Living Coordinator. As part of this role, you will be responsible for the delivery of the highest levels of customer service to all residents, visitors and external contractors and will be the first and main point of contact for all...

  • Home Budgets Assistant

    1 month ago

    Leicester, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** We have recently merged 2 departments to support our expanding strategic focus on customers whilst creating new structures to support initiatives and offer succession planning and support for employees. As such we are looking for a new Home Budgets Assistant to support this. As a Home Budgets Assistant, you...

  • Anti-Social Behaviour Officer

    3 weeks ago

    Leicester, United Kingdom PA Housing Full time

    A little bit about what we are looking for...Are you ready to work in a dynamic team? As the Anti-Social Behaviour Officer at PA Housing, you will play a critical role ensuring the safety and security of residents within our communities. You will play a pivotal role in enhancing the resident experience and fostering strong community relationships to create...

  • Anti-social Behaviour Officer

    4 weeks ago

    Leicester, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in...

  • High Rise Living Co-ordinator

    3 weeks ago

    Leicester, United Kingdom Platform Housing Group Full time

    **Are you a people person?** An opportunity has arisen to join our Communities & Neighbourhoods team as a High-Rise Living Coordinator. As part of this role, you will be responsible for the delivery of the highest levels of customer service to all residents, visitors and external contractors and will be the first and main point of contact for all...

  • Affordable Warmth Officer

    4 weeks ago

    Leicester, United Kingdom The Riverside Group Full time

    **Job Title**:Affordable Warmth Officer **Contract Type**:Permanent **Salary **£29,505.97 (£32,536.45 is achieved after 12 months successful performance in the role) **Working Hours**:35 hours per week **Working Pattern**:Monday-Friday 9am-5pm Flexible **Location**:Leicester hybrid **Why Riverside?** At Riverside, we’re a housing association with...

  • Digital Marketing Apprenticeship

    2 weeks ago

    Leicester, United Kingdom First 360 Apprentice Full time

    **Are you seeking an Apprenticeship in Digital Marketing?** **Are you interested in Pharmacy?** **Can you commute to Leicester, LE9** About the company: A healthcare is a reputable and dynamic group that operates a network of pharmacies and care homes, dedicated to providing top-notch healthcare services and support to communities. With a strong...

  • Anti-social Behaviour Officer

    3 weeks ago

    Leicester, Leicester, United Kingdom PA Housing Full time

    A little bit about what we are looking for...We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in mind...

  • Non Executive Member

    4 weeks ago

    Leicester, United Kingdom NHS Leicester, Leicestershire and Rutland Integrated Care Board Full time

    Do you have experience as a Non-Executive Director and want to make a difference to your local health and social care community? We wish to be representative of our local population therefore, we encourage applicants from the broadest pool, including those from under-represented groups. The Non-Executive Director will work within the unitary board of the...

  • Ref - 230 - Multimedia Marketing Assistant

    4 weeks ago

    Leicester, United Kingdom Estio Training Full time

    **Level 3 Multi-Channel Marketer** **Weekly Hours Worked**:35 hours Monday-Friday 9am-6pm, 2-hour lunch breaks **About the company**: Kara healthcare is a reputable and dynamic group that operates a network of pharmacies and care homes, dedicated to providing top-notch healthcare services and support to communities. With a strong commitment to improving...