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Assistant Transport Co-ordinator

4 months ago

Horsham, United Kingdom Labour-Hire Solutions Limited Full time

Labour Hire Solutions are looking to recruit an Assistant Transport Manager to begin work in Horsham

**About the role**:

- Undertake day-to-day supervision of a group of Transport Provision staff (Passenger Assistants/Health Care Assistants) including calls from employees who require absence leave.
- Participate in resolving any problems which employees may have - for example, assisting with payroll queries and printing information from the Intranet for team members. Where employees are late or have not followed procedures, either speaking
directly to them or using judgement to decide when to raise it with the Area Coordinators. Assist with recruitment including interviewing, induction and training of team members.
- Investigate any problems with routes, sites, timings, vehicle or passenger allocation, or unsuitable roads (including issues with highway maintenance).
- Liaise with the Area Coordinators, Transport Co-ordinators and Transport Planners to resolve issues.
- Work with colleagues in the Transport Provision Team and from other teams to ensure that service commitments are met - for example, in arranging a driver to collect a replacement PA/HCA if the regular PA/HCA is sick.
- Allocate uniform, including badges, and keep a log of what has been issued.
- Assist with the resolution of local issues at schools and Day Care Centres with regard to
transport provision. Undertake visits and observations in order to resolve problems - for
example, absence of staff
- To act collaboratively and in a way which supports the wider team. This includes demonstrating own duties, giving advice to new staff and arranging team meetings and events.
- To work co-operatively with the Drivers and other staff to ensure the smooth running of the service.
- £12 per hour - paid weekly
- 37 hours per week - shifts of 8 hours - between 6:30am-5pm

**About you**:

- Motivated and great customer service skills
- Integrity, openness and awareness of others
- Excellent written and oral communication skills
- Full UK Drivers Licence
- Previous experience of caring for children or adults with complex needs would be
helpful in being able to understand the challenges faced by the team