Service Advisor

5 months ago

Ipswich, United Kingdom Donalds Motor Group Full time

**Service Advisor - Volvo**

Donalds Volvo in Ipswich are looking for a Service Advisor to join our team. This is a fantastic opportunity to work with a brand partner. The successful applicant will have at previous retail experience, have exceptional communication skills and be well organised. Reporting to the Aftersales Manager, you will:

- Be booking in service, maintenance and MOT work
- Greeting customers visiting the dealership for aftersales work and meeting their expectations for quality of customer service that you would expect from a premium brand.
- Comply with manufacturer standards to help the dealership and department meet required KPI’s, and targets
- Maintain good housekeeping, administrative and organisation to aid your working day
- Go beyond the standard duties of your role to ensure your customer is satisfied and maintains a positive view of both Donalds and the manufacturer.
- Be a reliable and considerate member of the wider service team, treating others how you would wish to be treated yourself.
- Liaising with the workshop to ensure jobs are logged, received, monitored and completed to schedule and meet customer expectations.
- Be proactive of opportunities to upsell.

**Who we are and our values**

The Donalds Group are a family-run automotive business founded in 1950, operating eight franchised car dealers throughout East Anglia including Mazda, Volvo, Kia and MG. Offering new and used car sales and aftercare, we consider ourselves to be an ambitious and progressive employer, with the belief that our performance is directly related to how we care for our people, staff being our most important asset. With this in mind, we recognise our employees need for personal growth through good management and training, a healthy work-life-balance and fair remuneration. Just recently, we have increased our standard annual leave entitlement with the opportunity to acquire more to those who are loyal to their employment with The Donalds Group.

**Experience**:

- Service advisor: 2 years (required)

**Work Pattern**: Monday to Friday, 08:00 to 17:30 and Saturday (Rota Basis) 8:30 to 13:00

**Salary**: £26,000 to £30,000 per annum plus commission, bonus

**Job Type**: Full-time, Permanent

**Benefits**:
As your employer, The Donalds Group can offer:

- *New* 25 days (+ bank holidays) annual leave entitlement, rising to 28 after 3 years
- Employee Discounts extended to all the marques within our wider group (Mazda, Volvo, Kia, MG, BMW, Mini, Harley-Davidson, BMW Motorrad, Royal Enfield)
- Free on-site parking
- Accredited training with the manufacturer

**Work Location**: In person

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – IpswichOur client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package.nBasic salary of £26,000 + bonusnMonday to Friday, 8:00 AM - 5:30...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package. Basic salary of £26,000 + bonus Monday to Friday, 8:00 AM - 5:30 PM...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package.Basic salary of £26,000 + bonusMonday to Friday, 8:00 AM - 5:30...

  • Service Advisor

    3 weeks ago

    ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package. Basic salary of £26,000 + bonus Monday to Friday, 8:00 AM - 5:30 PM...

  • Service Advisor

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for...

  • Service Advisor

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Up to £27k Basic8am - 5.30pm Mn - FriSat Mornings on a Rota25 days holiday + Bank holidayEmployee Discount offeringsDealer Accredited Training and Career Development offered We are currently advertising on behalf of an Automotive well-established and highly regarded business who are currently recruiting for a Service Advisor to assist in...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service and...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service and...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor Role Overview We are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process. Key Responsibilities: * Provide professional advice to customers on...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor Role Overview We are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process. Key Responsibilities: * Provide professional advice to customers on...

  • Service Advisor

    4 weeks ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor -£26,000 – Main Dealership – IpswichOur client, amain dealership in Ipswich, is looking for a Service Advisor tojoin their dynamic and busy Aftersales team. The Service Advisorrole comes with a competitive salary of £26,000, with an excellentbenefitspackage.Basicsalary of £26,000 + bonusMonday to Friday,8:00 AM - 5:30 PMSaturday...

  • Service Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service...

  • Service Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service...

  • Service Advisor

    5 months ago

    Ipswich, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor required in Ipswich** - ** Premium Main Dealer**: - ** Salary: Up to £26,000 plus Bonus!** We are currently working with well-established and highly regarded premium Main Dealer. They strive to always provide excellent customer service. The successful Vehicle Service Advisor will be expected to have excellent customer service skills,...

  • Service Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.Key Responsibilities:Communicate effectively with customers...

  • Service Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.Key Responsibilities:Communicate effectively with customers...

  • Service Advisor Position

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring excellent customer service and communication throughout the service process.Key Responsibilities:Advise customers on service and repair work required for their...

  • Service Advisor Position

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring excellent customer service and communication throughout the service process.Key Responsibilities:Advise customers on service and repair work required for their...

  • Automotive Service Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor OpportunityWe are seeking a highly skilled Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and delivering high-quality service experiences.Key Responsibilities:Communicate effectively with customers to understand their service needs and...