Service Advisor

5 days ago


Ipswich, United Kingdom Pro Recruit Full time

**Our Client is a leading automotive brand based in the South East of England, with over 25 dealerships. They are passionate about their Company’s heritage, its future, their loyal customers and their valued employees; and they believe in embracing the potential of their business in a positive and objective way. They strive to maintain high standards in every area of their business; and do so by engaging with their employees and customers in an open, transparent and consultative manner.**

**Key Role Responsibilities**:
As an Service Advisor, you will be an integral member of the Aftersales Team. Your key responsibilities will include:

- Delivering upon the Service Core Process and Vindis Aftersales Experience as per the training, guidance and expectations given.
- Demonstrating alignment with, and engagement in, a robust customer communication strategy.
- Maintaining electronic records in a complete and accurate manner.
- Developing effective working relationships with the Workshop Team and ensure that the ‘flow’ of information from the initial front-of-house experience is timely, accurate, clear and consultative.
- Being integral in contributing to the delivery of a quality culture that is focused upon first time fixes.
- Effectively utilising the tools and resources available to you to become a specialist in your area.

**Prerequisites**:

- Customer-facing experience preferable
- Full UK driving licence required
- Previous motor industry experience preferable

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Reference ID: Service Advisor Cambridge


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