Service Desk Advisor
5 months ago
**Job** - Service Desk Advisor
**Rate** - £21.00 per hour
**Location** - Islington
**Contract** - 3 months
**Hours** - 35 9am - 5pm
**Job** - Service Desk Advisor
**Rate** - £21.00 per hour
**Location** - Islington
**Contract** - 3 months
**Hours** - 35 9am - 5pm
- Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures.
- Provide remote assistance over the phone and advice to users through instant messenger and through the use of remote support tools such as Dameware.
- Assist with issuing and resetting passwords using agreed procedures to maintain system security.
**Experience**
- Extensive experience of supporting digital services in a large organisation, assisting users over the phone, and using remote support tools as well as face to face contact to complete incidents and requests effectively and to the users' satisfaction
- Proven ability to communicate with colleagues with varying levels of ICT skills in potentially pressured circumstances
**How To Apply**
01615491999
-
Service Desk Advisor
5 months ago
London, United Kingdom Critical Project Resourcing Full time**Service Desk Advisor** **North London** **Salary: £27.00 per hour (umbrella)** We are seeking a dedicated and knowledgeable Service Desk Advisor to join a local authority in North London. Key Responsibilities: Fulfil standard requests using established processes, escalating complex cases to Second Line Support or Application Support as needed. Manage...
-
Service Desk Advisor
5 months ago
North London, United Kingdom Colbern Limited Full time379782-1291-23307 NCD Service Desk Advisor Islington Contract £20.63 per hour PAYE Our client is looking for an experienced Service Desk Advisor. - Interpreting issues and concerns from a cultural perspective and address situations or problems from the points-of-view of multiple cultures - Supporting people with long-term health conditions and/or...
-
Service Desk Advisor
5 months ago
London, United Kingdom Job Switch Full time**Person specification** Criteria description Extensive experience of supporting digital services in a large organisation, assisting users over the phone, and using remote support tools as well as face to face contact to complete incidents and requests effectively and to the users’ satisfaction. Criteria description Proven ability to communicate with...
-
Service Desk Advisor
5 months ago
London, United Kingdom We Are With You Full timeWith You are recruiting for an experienced Service Desk Advisor, who will be part of our growing Transformation team. If you are looking to join a values-driven, forward thinking charity and have the passion and expertise to quickly make an impact in our services, we’d love to hear from you. You’ll join the organisation at a pivotal time of exciting...
-
Service Desk Advisor
4 months ago
London, United Kingdom G.WORRALL & SON LIMITED Full time**Key responsibilities** To fulfil standard requests using documented processes and procedures or escalate to Second Line Support or Application Support using agreed processes. 1. Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. 2. Provide remote assistance over the phone and...
-
Service Desk Advisor
5 months ago
London, United Kingdom Aj office supplies ltd Full timeKey responsibilities To fulfil standard requests using documented processes and procedures or escalate to Second Line Support or Application Support using agreed processes. Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. Provide remote assistance over the phone and advice to...
-
College Services Advisor
5 months ago
London Bridge Station, United Kingdom Kaplan International Full time**College Services Advisor (Welcome Desk)** **Reference number**: JR235067 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £26,250 - £27,000 Per annum + Benefits We are looking for a **College Services Advisor (Welcome Desk)** to join our team. The role will initially be at our...
-
One Desk Advisor-hr
5 months ago
London, United Kingdom Russell Tobin Full time**One Desk Advisor-HR - 13 weeks contract - London (Hybrid) - £12.98 per hour + holiday pay (28 days paid holidays)** Main purpose of the job: Provide a professional advisory service to customers across a broad range of queries and processes, including supporting with complex case management, producing correspondence and handling customer queries. Interact...
-
One Desk Advisor
5 months ago
London, United Kingdom Russell Tobin Full time**IT One Desk Advisor - London (Hybrid) - Contract - £14.4 per hour PAYE (including holidays) - Higher Education Sector** **Job Description**: The Professional Services (PS) Hub brings together key customer facing and transactional services across different functions; HR, Finance, IT & Business Operations. The PS Hub is committed to delivering high quality...
-
IT Senior Service Desk Specialist
5 months ago
London, United Kingdom Charles Russell Speechlys Full timeLocation London Category Contract type Permanent - Full Time Salary Competitive Working hours Full Time **IT Senior Service Desk Specialist**: Roles and Responsibilities - Provide advanced technical knowledge and support the most complex and challenging customer queries and requests - Provide technical advice to other members of the Service Desk...
-
Deal Desk Administrator
5 months ago
London, United Kingdom Bazaarvoice Full timeAs a Deal Desk Administrator, you will be responsible for reviewing commercial terms for sales orders, SaaS agreements, service agreements, statements of work, and other agreements as necessary for existing and new customers. You will be a key partner for Senior Deal Desk Advisors and our sales team providing Salesforce and contract support for Bazaarvoice....
-
Service Advisor
4 months ago
London, United Kingdom North City Autos Full time**Job Description - Service Advisor** **Introduction**:An opportunity has arisen for an enthusiastic and passionate experienced Service Advisor to join our North City team. Established for over 35 years, we pride ourselves in achieving and delivering very high standards when working together with our partners, Mitsubishi and KGM. We are looking for a team...
-
Service Advisor
5 months ago
London, United Kingdom North City Autos Full time**Job Description - Service Advisor** **Introduction**:An opportunity has arisen for an enthusiastic and passionate experienced Service Advisor to join our North City team. Established for over 35 years, we pride ourselves in achieving and delivering very high standards when working together with our partners, Mitsubishi and KGM. We are looking for a team...
-
IT Service Desk Coordinator
4 weeks ago
London, Greater London, United Kingdom Eden Scott Full timeService Desk Coordinator OpportunityWe are seeking a highly skilled Service Desk Coordinator to join our team at Eden Scott. As a key member of our IT service desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Act as the primary point of contact for all service desk inquiries via...
-
Service Desk Coordinator
1 month ago
London, Greater London, United Kingdom Eden Scott Full timeService Desk Coordinator OpportunityEden Scott is seeking an experienced IT Service Desk professional to fill the role of Service Desk Coordinator. This is an excellent opportunity for someone looking to progress their career in a dynamic and growing company.Key Responsibilities:Act as the primary point of contact for all service desk inquiries via phone,...
-
Service Desk Coordinator
1 month ago
London, Greater London, United Kingdom Eden Scott Full timeService Desk Coordinator OpportunityEden Scott is seeking an experienced IT Service Desk professional to fill the role of Service Desk Coordinator. This is an excellent opportunity for someone looking to progress their career in a dynamic and growing company.Key Responsibilities:Act as the primary point of contact for all service desk inquiries via phone,...
-
Service Desk Analyst
4 weeks ago
London, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...
-
Service Desk Analyst
4 weeks ago
London, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...
-
IT Service Desk Manager
2 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
2 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...