Junior User Researcher

4 months ago

Birmingham, United Kingdom Department for Levelling Up, Housing and Communities Full time

**Details**:
**Reference number**:

- 337082**Salary**:

- £32,178-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- Chief Planner**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Bristol, Darlington, Leeds, Manchester, WolverhamptonAbout the job

**Job summary**:
Here at the Department for Levelling Up, Housing and Communities (DLUHC) we work on things that make a real difference to people’s lives.

Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.

We have over 3,500 staff who are based in 20 offices across the UK

Find out more about what it's like to work in a digital, data and technology role at DLUHC including our culture, ways of working, career progression and staff benefits. You can also read the DLUHC Digital blog to learn about the work we're doing.

We are looking for an enthusiastic Junior User Researcher to work on a range of varied projects and activities in Planning, with impact on local communities.

This role will involve working on the Planning Capacity and Capability Programme. This programme delivers a suite of interventions to support town planners in local government in building the skills and resources needed to deliver a more efficient and sustainable planning system, which can adapt to and successfully implement change. User researchers in this team design, deliver and advise on research and evaluation approaches to ensure that these interventions are delivering impact.

Working closely with User Researchers in the team, policy professionals and project managers, you’ll be supporting the design and delivery of research and evaluation with diverse users to inform government policy, funding interventions and service design. We have an active user-centred design community in the Department, and you’ll be supported by senior colleagues as well as through training and informal opportunities like shadowing.

**Job description**:
**As a Junior User Researcher, you’ll**:

- Design and deliver user research to inform the creation, implementation, monitoring, evaluation and improvement of government interventions and policies, with a focus on the department’s Planning Capacity and Capability programme.
- Identify appropriate research methods to generate compelling insights and meet the aims of the research, with a focus on qualitative, creative approaches such as workshops and interviews.
- Play a key role in the team’s research operations, managing processes to ensure diverse recruitment to research, the tagging of research data for our internal repositories, and storing data appropriately to meet GDPR requirements.
- Engage with diverse users external to the organisation and advocate for their needs in discussions with internal teams.
- Analyse and synthesise research data to present clear insights that speak to the needs of users within the planning system, helping to inform internal processes of design, monitoring and evaluation, as well as external publications where appropriate.
- Communicate user research findings with teams and relevant stakeholders through presentations, show and tells and more formal reporting, as well as ensuring insights feed into their ongoing work.

**Person specification**:
**As a Junior User Researcher, you’ll have**:

- Experience of conducting qualitative research with people.
- An ability to engage with internal and external stakeholders, present new ideas to teams in different formats, and gain feedback to inform decision and action.
- Strong attention to detail, with the ability to spot patterns in information, draw evidenced conclusions and make recommendations in a concise and compelling way.
- Experience of working in a fast-paced environment, meeting ambitious deadlines, delivering high-quality work on schedule, and responding to changing organisational priorities.
- Understanding of the importance of conducting research with a diversity of users and designing inclusive policies, services and/or products.
- Experience of working in an open and collaborative way as part of a multidisciplinary team.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- User research

**Benefits**:

- Alongside your salary of £32,178, Department for Levelling Up, Housi

  • User Research Lead

    4 months ago

    Birmingham, United Kingdom Public Sector Resourcing Full time

    **User Research Lead**: - Inside IR35** **Contract Term: 6 Months** **Contracting Authority: MoJ** **Location: Remote/Birmingham** Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for...

  • User Researcher

    3 months ago

    Birmingham, United Kingdom Public Sector Resourcing Full time

    **Digital User Researcher (Inside IR35)** **Contract Term: 6 - 12 Months** **Contracting Authority: Department for Work and Pensions** **Location: Hybrid - Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield** The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest...

  • User Researcher

    4 months ago

    Birmingham, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 337210**Salary**: - £38,732- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - Chief Planner / Leasehold Land and Planning Systems.**Type of role**: - Digital**Working pattern**: - Flexible working,...

  • Senior User Researcher

    3 days ago

    Birmingham, United Kingdom EMIS Full time

    Here at EMIS, we have a brilliant opportunity for a Senior User Researcher to join our talented User Research team on a 12 month fixed term contract. Working remotely, you will take a proactive approach reimagining our core products and innovating to create new solutions that significantly improve patient outcomes. We are looking for a Senior User Researcher...

  • User Researcher

    3 months ago

    Birmingham, United Kingdom Public Sector Resourcing Full time

    **User Researcher (Inside IR35)** **Contract Term: 3 months** **Contracting Authority: DWP** **Location: Hybrid Working (Twice a week in Leeds, Sheffield, Manchester, Blackpool, Birmingham or Newcastle)** The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service...

  • User Researcher

    5 days ago

    Birmingham, Birmingham, United Kingdom Substrakt Full time

    About the RoleWe are seeking a skilled User Researcher to join our team at Substrakt. As a User Researcher, you will play a crucial part in understanding our clients' users and informing our design and development processes.Key ResponsibilitiesDesign and conduct user research initiatives, including interviews, surveys, usability testing, and focus...

  • User Researcher

    5 days ago

    Birmingham, Birmingham, United Kingdom Substrakt Full time

    About the RoleWe are seeking a skilled User Researcher to join our team at Substrakt. As a User Researcher, you will play a crucial part in understanding our clients' users and informing our design and development processes.Key ResponsibilitiesDesign and conduct user research initiatives, including interviews, surveys, usability testing, and focus...

  • Senior User Researcher

    4 months ago

    Birmingham, United Kingdom Gambling Commission Full time

    **Senior User Researcher**: Job Ref ICT59 Location Birmingham Function Digital and Technology Salary Status Full Time Type Permanent Hours 37 **More details**: Senior User Researcher Birmingham, West Midlands (with hybrid working) As a Senior User Researcher, you will be an experienced practitioner who can plan, design and execute user...

  • Senior User Researcher

    4 months ago

    Birmingham, United Kingdom Driver and Vehicle Standards Agency Full time

    **Details**: **Reference number**: - 305186**Salary**: - £39,428**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - Strategy and Policy**Type of role**: - Customer Insight - Digital - Market Research**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • User Experience Researcher

    1 week ago

    Birmingham, Birmingham, United Kingdom Digital Waffle Full time

    UX Researcher Opportunity at Digital WaffleWe are a boutique design agency seeking a skilled UX Researcher to contribute to our team's success. As a UX Researcher, you will play a crucial role in shaping our design decisions through data-driven insights.Key Responsibilities:Develop research plans and scripts to inform design decisions.Conduct and analyze...

  • User Experience Researcher

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Digital Waffle Full time

    UX Researcher Opportunity at Digital WaffleWe are a boutique design agency seeking a skilled UX Researcher to contribute to our team's success. As a UX Researcher, you will play a crucial role in shaping our design decisions through data-driven insights.Key Responsibilities:Develop research plans and scripts to inform design decisions.Conduct and analyze...

  • Contract Lead User Researcher

    2 months ago

    Birmingham, United Kingdom Formula Recruitment Full time

    We are looking for a Lead User Researcher, who is fluent in Italian and has significant experience expanding a digital platform into new markets.As Lead User Researcher, you'll be working for a rapidly expanding digital healthcare scale up, dedicated to providing a bespoke private healthcare platform to its users. The Lead User Researcher will join the team...

  • User Researcher

    1 week ago

    Birmingham, Birmingham, United Kingdom Substrakt Full time

    About the RoleWe are seeking a skilled User Researcher to join our team at Substrakt. As a User Researcher, you will play a crucial part in understanding our clients' users and informing our design and development processes.Key ResponsibilitiesDesign and conduct user research initiatives, including interviews, surveys, usability testing, and focus groups, to...

  • User Researcher

    1 week ago

    Birmingham, Birmingham, United Kingdom Substrakt Full time

    About the RoleWe are seeking a skilled User Researcher to join our team at Substrakt. As a User Researcher, you will play a crucial part in understanding our clients' users and informing our design and development processes.Key ResponsibilitiesDesign and conduct user research initiatives, including interviews, surveys, usability testing, and focus groups, to...

  • Junior Research Associate

    4 days ago

    Birmingham, United Kingdom Give a Grad a Go Full time

    Unmatched progression opportunitiesGreat office location in central BirminghamHybrid work Looking for Graduate Research Writer jobs in Birmingham, Research Analyst positions, or a career in the legal research sector? Do you have impeccable writing and research skills? Apply for this Junior Research Associate job for graduates in Birmingham today! Company...

  • Junior Research Writer

    2 days ago

    Birmingham, United Kingdom Give a Grad a Go Full time

    Unmatched progression opportunitiesGreat office location in central BirminghamHybrid work Looking for Graduate Research Writer jobs in Birmingham, Research Analyst positions, or a career in the legal research sector? Do you have impeccable writing and research skills? Apply for this Junior Research Writer job for graduates in Birmingham today! Company...

  • Junior Research Associate

    3 days ago

    Birmingham, United Kingdom Give A Grad A Go Full time

    Looking for Graduate Research Writer jobs in Birmingham, Research Analyst positions, or a career in the legal research sector? Do you have impeccable writing and research skills? Apply for this Junior Research Associate job for graduates in Birmingham today!   Company profile - Independent legal research company In this Graduate Research Analyst role in...

  • Junior Research Writer

    3 days ago

    Birmingham, United Kingdom Give A Grad A Go Full time

    Looking for Graduate Research Writer jobs in Birmingham, Research Analyst positions, or a career in the legal research sector? Do you have impeccable writing and research skills? Apply for this Junior Research Writer job for graduates in Birmingham today!   Company profile - Independent legal research company In this Graduate Research Analyst role in...

  • User Researcher Designer

    1 month ago

    Birmingham, United Kingdom BNP Paribas Personal Finance Full time

    Are you a UX Designer with 3 – 5 years experience working in Mobile Apps? Job Title: UX Designer Permanent (This is a hybrid role) ______________________________________________ At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top UK Employer providing a great place to work in an open and inclusive environment. ...

  • User Researcher Designer

    3 weeks ago

    Birmingham, United Kingdom BNP Paribas Personal Finance Full time

    Are you a UX Designer with 3 – 5 years experience working in Mobile Apps? Job Title: UX Designer Permanent (This is a hybrid role) ______________________________________________ At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top UK Employer providing a great place to work in an open and inclusive environment. ...