Journey Administrator

4 weeks ago

Pontypridd, United Kingdom Transport for Wales Full time

**Journey Administrator**

Please note: this is a 12 month fixed-term contract

**Equal Opportunities**

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Who we are**

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

**Role responsibilities**

The Journey Administrator will guarantee the high-quality outputs detailing current Bus Services in Wales from the TfW bus data repository for export to TfW and UK wide stakeholders, and TfW customer information services such as Traveline Cymru, Traws Cymru and any others. Responsibilities/Accountabilities insert here
- Process and review any schedule, fares, disruptions and patronage data from bus operators and Local Authorities across Wales, utilising scheduling systems to ensure changes are acted upon, and relevant stakeholders notified. 
- Proactively liaise with and assist Local Authorities and Operators to deliver high quality inputs to the central repository - and where needed act as an agent to create these inputs - using the scheduling systems provided, to allow for the export of high quality and accurate outputs to journey information services. To include:
- Routes
- Timings
- Fares
- Line details for RTI
- Accessibility exceptions
- Stop change details for NaPTAN
- Locality changes for NPTG
- Any other required information
- Generate high quality reporting, using the provided IT systems, for distribution to the journey services. To operate the Traveline Cymru export process as required, by following the export manual process, for generation of outputs for distribution to information services. These outputs are to include:
- TransXchange files for distribution in the required format
- OmniWEB database for timetable API
- PDF library
- Fares GTFS

**Who we’re looking for**
- Experience of using Office 365, Microsoft Excel, SharePoint, and Teams.
- The ability to learn new software and systems quickly.
- The ability to analyse large sets of information, and to spot errors and inconsistencies, and perform quality checks.
- The ability to follow a complex process consistently and methodically.
- The ability to interpret and effectively communicate bus information to colleagues, stakeholders, and information providers.

**Welsh Language Skills**

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

**Next steps**

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

**Gweinyddwr Teithiau**

**Sylwer: contract cyfnod penodol am 12 mis yw hwn**

Mae Trafnidiaeth Cymru yn gwerthfawrogi amrywiaeth. Mae’n ein gwneud yn gryfach, ac yn ein helpu i ddeall ein cwsmeriaid yn well, i wneud penderfyniadau gwell ac i fod yn fwy arloesol. Mae pawb yn wahanol ac mae gan bawb ei safbwynt ei hun, felly rydyn ni’n creu tîm amrywiol sy’n adlewyrchu’r cymunedau rydyn ni’n eu gwasanaethu. Drwy wneud hyn, rydyn ni’n benderfynol o fod yn un o gyflogwyr mwyaf cynhwysol Cymru. Rydyn ni’n creu rhwydwaith trafnidiaeth cynhwysol y gall pawb yng Nghymru fod yn falch ohono.

**Pwy ydyn ni**

Ein cenhadaeth yn Trafnidiaeth Cymru yw trawsnewid trafnidiaeth yng Nghymru a’i gwneud yn addas ar gyfer y dyfodol, boed hynny ar gyfer rheilffyrdd, bysiau, cerdded neu feicio. Rydyn ni eisiau ysbrydoli cenedl i newid y ffordd mae’n teithio, fel bod pawb ohonom yn teithio’n fwy cynaliadwy ac yn helpu i fynd i’r afael â’r argyfwng hi

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