Head of Student Records, Returns and Systems

3 weeks ago


Pontypridd, United Kingdom University of South Wales Full time

Job description

This is an important and exciting role providing an opportunity for an engaged and experienced leader to join our Academic Registry team at a university known for its values, friendliness and vision to change lives for the better.

Academic Registry provides a range of services that underpin the student journey, the curriculum journey, academic governance, student casework and quality assurance. We are also responsible for business processes, data governance and registry systems and the delivery of statutory and regulatory returns. The department is structured into three services areas, each with a ‘Head’ providing leadership for their area and working together to realise an excellent student, graduate and staff experience. These areas are currently defined as:
- Student Records, Returns and Systems (SRRS)
- Quality and Academic Services (QAS)
- Student Casework Unit (SCU)

We work collaboratively with faculties, other professional service departments, the Students Union and our partners, in the provision of our services. Our largest offices are at the University’s Pontypridd campus, with shared office spaces at Cardiff and Newport also. Like many organisations we have embraced the opportunities of hybrid working, offering flexible approaches to working. Academic Registry colleagues spend around two days a week in the office and work from home for the other working days, coming together on campus more often when necessary for operational delivery or meetings.

This is an exciting opportunity to shape the future of student administration at the University, leading the delivery of an excellent student experience. Also, at a time when the University is procuring a new Student Record System, the role-holder will provide leadership in this key change, working with the University's Transformation Team and IT Services in the implementation of the new system. They will need to have experience in at least one of the key areas of the role, namely, student data, reporting, returns, systems; timetabling; curriculum and course management; student records/administration. We are looking for someone who is student focused and can demonstrate a commitment to service improvement and innovation.

University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.

Confident.



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