Registry Officer

1 month ago

Pontypridd, United Kingdom University of South Wales Full time

**Registry Officer**:
Job description

The University of South Wales (USW) is looking to recruit two Registry Officers who are committed professionals who will strive to provide an exceptional customer focused service to Students, Colleagues and Partners as part of our Academic Registry Department.

**Role available**:
You will be joining a Team who provide a diverse, fast-paced and dynamic administrative service all year round. Stringent deadlines, customer care and continuous improvement are at the heart of these roles. We need colleagues who will adapt to working more widely across the broader Student Records team as well as supporting Academic Registry events.

**Activities**:
As part of the Student Records team, you will be responsible for planning and delivering packages of work which will require close collaboration with colleagues across the breadth of the University. These interactions will be mixed mode via on campus meetings as well as via Microsoft Teams. Whilst you will be required to assure data quality and accuracy, the pro-active service delivery to our students and colleagues must be at the forefront of your decisions.

**About you**:
You need to be resilient, with a naturally positive and enthusiastic disposition. The ability to negotiate, influence as well as solve problems will be key to you making a success of this role. You will be working in a contemporary hybrid office environment so it is expected that you will exhibit the necessary IT skills central to this role.

**Our people**:
Our people are our most important resource. We aim to enable staff to develop careers within the Academic Registry and across the wider HE sector, offering developmental and career enhancing opportunities. We embrace the University’s Core Values and the Association of University Administrators ‘Professional Behaviors Framework’.

**Location of work**:

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