Customer Service Administrator
4 weeks ago
Reporting directly to the Office Manager, the Customer Service Administrator will be required to fulfil all customer requirements and maintain our customer database. They will also have to achieve deadlines for shipping all packages each day to our customers around the world.
Duties will include
- Answering incoming calls from customers and external sales representatives and reacting to their needs.
- Processing Customer Sales Orders.
- Advising list pricing and delivery times for goods.
- Generating customer quotations for both standard stocked items and special solutions.
- Using our company software to process sales orders, delivery notes and sales invoices.
- Picking of customer orders ready for collection and assisting with dispatching orders same day by post or courier.
- Filing and downdating as per company procedures.
- Promoting current special offers on products to our customers.
- Liaising with different departments so customer requirements are met.
**Job Types**: Full-time, Permanent
**Salary**: £8.20-£10.00 per hour
**Benefits**:
- Company pension
- Free parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Application deadline: 17/02/2023
Reference ID: Customer Service Administrator
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