Service Administrator

7 months ago


Washington, United Kingdom Scania Full time

**Service Administrator**

**Salary: £28,000 - £30,000 plus excellent benefits package**

**Working hours: Monday - Friday 8:00 - 16:30**

Do you like working as part of a team?
Can you build relationships effectively?
Do you have excellent attention to detail?

Scania have an exciting opportunity to join the Costing Team in at Washington branch. You will be a key team member, responsible for the day to day costing for the branch. You will work closely with all branch staff, credit control, and internal department.
- Invoice and control branch work in progress
- Ensure any vehicle campaigns are completed and costed correctly
- Work within credit control policy and procedures
- Carry out costing on warranty, retail, repair and maintenance to agreed standards
- Supply fully priced estimates of repairs required and ensure work is authorised where required
- Audit job cards, associated service documentation and customer defect procedures for accuracy and adherence to internal and external procedures
- Resolve and assist in invoice queries
- Support team and manager to resolve customer complaints

**Knowledge, skills and experience**:

- Good communicator
- Confident in using IT systems
- Use initiative and manage competing deadlines
- Customer service skills
- Takes pride in work and committed to providing an excellent service
- Keen to seek solutions to problems

If you are interested in this role we would love to hear from you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
- Requisition ID: 5705- Number of Openings: 1.0- Part-time / Full-time: Full-time- Regular / Temporary: Regular- Country / Region: GB- Location(s): Washington, GB, NE38 8QG- Required Travel: 0%- Workplace: On-site



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