Project Co-ordinator
7 months ago
**Who are we?**
Laser Red is an innovative digital agency, focused on helping established businesses perform better online through creative design, efficient development and objective lead marketing, which delivers value and results that make a difference to our clients.
We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure we’re keeping ahead of the click and creating work that we can be proud of.
We operate as a highly organised and highly flexible team, allowing for a mixture of asynchronous communication and real time collaboration with each other and our clients. Our goal is to allow our team to do their best work, when best suits them, in the best interest of the company and clients.
With a diverse portfolio of clients spanning various industries, sizes and locations, we have proven our ability to adapt and thrive in the ever-evolving digital landscape and deliver long lasting value to our clients.
**The Role**
The Project Co-ordinator is responsible for overseeing our digital projects, ensuring they are completed on time, within budget, and to the client's satisfaction. This role requires excellent communication and organisation skills, as the Project Co-ordinator acts as the liaison between the project team, clients, and stakeholders. The Project Co-ordinator must be extremely organised, have great time management skills and be able to prioritise a busy workload. Your training will take place at one of our Lincolnshire offices, and attending client meetings face to face is a key part of the role, so the ability to travel is essential.
You will need to be computer literate, with the ability to learn new software and processes quickly. Clear, concise communication in key.
**Responsibilities**
Within this role, some of the key areas you will be responsible for are:
- **Project Planning**:Develop detailed project plans that outline scope, timeframes, budget, and resources. Establish project objectives in alignment with business goals.
- **Team Coordination**: Direct and coordinate internal teams and external parties for the successful execution of projects. Ensure resource availability and allocation.
- **Stakeholder Communication**: Serve as the main point of contact for project updates. Maintain clear and consistent communication with clients, stakeholders, and team members.
- **Budget Management**: Monitor and control project costs to keep the project within the allocated budget. Report and escalate to management as needed.
- **Risk Management**: Identify potential risks to project success and develop strategies to mitigate these risks. Implement problem-solving as issues arise.
- **Quality Control**: Ensure project deliverables meet quality standards and client expectations. Conduct regular project reviews and implement quality assurance practices.
- **Reporting and Documentation**: Create and maintain comprehensive project documentation, including status reports, change requests, and project evaluations.
- **Process Improvement**: Analyse project outcomes and identify areas for improvement in project execution and delivery. Implement best practices and lessons learned into future projects.
- **Client Satisfaction**: Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement.
**Knowledge & Experience**
To be successful in this role you will possess the following:
**Essential**
This role is suited for a proactive, detail-oriented individual with excellent organisational skills, the ability to manage multiple tasks simultaneously, and a proven history of problem solving.
- **Leadership and Team Management**: Ability to lead, motivate, and manage teams effectively, fostering a collaborative and productive work environment.
- **Communication Skills**: Exceptional verbal and written communication skills, with the ability to clearly convey goals, updates, and expectations to team members, stakeholders, and clients.
- **Organisational Skills**: High level of organisational and multitasking skills, with the ability to manage multiple tasks simultaneously without compromising quality or deadlines.
- **Problem-Solving**: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues before they impact timelines or outcomes.
- **Adaptability**: Ability to adapt quickly to changing requirements, client needs, and technological advancements, maintaining flexibility and resilience.
- **Risk Management**: Proficiency in identifying potential risks and developing effective mitigation strategies to ensure project stability and success.
- **Attention to Detail**: Keen attention to detail in planning, execution, and monitoring of project activities to ensure high-quality outcomes.
**Desirable**
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