Administrator

2 months ago


Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
You will be responsible for providing comprehensive administrative support to the practice team and to undertake a variety of administrative duties to assist in the smooth running of the practice.

You will ensure that all administrative processes are carried out in a timely and accurate manner and will facilitate effective communication between patients, carers, clinicians, medical staff, and other admin & clerical colleagues. You will be expected to participate in cover arrangements for other Admin & Clerical staff as required.

**Main duties of the job**:

- Processing telephone requests from carers for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Register new patients, checking all details for accuracy and enter on clinical computer system
- Providing clerical assistance to practice staff as required.
- Perform any relevant and reasonable duties that may be requested by the Practice Manager.
- To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and timely manner.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

**Working for our organisation**:
This unique practice run by Salford Royal Foundation Trust provides medical cover to patients receiving care in the community based in residential and nursing homes in Salford.

We are a friendly and supportive practice looking for an experienced, motivated and reliable individual who can make a valuable contribution to our team and strives to deliver a high standard of service.

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Home to the Manchester Centre for Clinical Neurosciences, Greater Manchester Trauma Hospital and the Geoffrey Jefferson Brain Research Centre, Salford is improving care for some of the sickest patients in the region, and delivers a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Knowledge**:
**Essential criteria**:

- Knowledge of medical databases/software, in particular EMIS Web clinical system and Docman 10

**Desirable criteria**:

- Knowledge of medical terminology

**Experience**:
**Essential criteria**:

- Previous experience in a similar role within general practice or other healthcare setting

**Skills**:
**Essential criteria**:

- Ability to communicate in a clear and concise manner
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:


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