Administrator

2 weeks ago


Reading, United Kingdom Reed Secure Full time

**Our mission is simpleto help the world Love Mondays.**

Every week, thousands of people across the UK start a new job - and it’s our job to help them get there.

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions

We are recruiting for a Criminal Justice Administrator to join a team supporting victims and witness of crime. In this role, you will provide a high-quality administrative service to customers (both internal and external) working within a policing team supportingvictims and witnesses as they progress through the criminal justice system.

You will:

- Prepare case files and digital media to a consistently high-quality standard, ensuring work is accurate and delivered within required timescales.
- Be the first line contact in answering and resolving day to day queries and problems with minimum referral to Team Leaders.
- Provide appropriate information on disclosure, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation.
- Provide a consistently high-quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation.

You will have:

- Good standard of education or equivalent standard of experience.
- Recent experience of working in an administrative role within a customer service environment, including use of databases.
- Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints.
- Proven time management and organisational skills to manage changing priorities and meet deadlines.
- Proven ability to pay attention to detail, producing accurate work.
- Willing to work towards NVQ Business Administration level 2 or equivalent and/or significant experience in this area.
- Proven ability of clear and concise written and verbal communication with proven interpersonal skills.
- Ideally knowledge and/or understanding of the Criminal Justice System, MS Office packages
- Knowledge or experience of partnership and/or multi-agency working.

This is a temporary role for 12 months with potential to be extended, working full-time paying £12.18 per hour PAYE.

18% of the business is owned by the Reed Foundation, which supports good causes around the world. Set up by Sir Alec Reed in 1985, it’s the driving force behind all of REED’s philanthropic activities.

The Foundation provides funding for a number of charities, channelled via the Big Give, the online donation platform that allows donors to discover and donate to projects of interest.


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