Administrator

2 weeks ago


Reading, United Kingdom NHS Professionals Full time

Location: Erlegh House, University of Reading RG6 6BZ

Ward: CYPF Autism Assessment Team and ADHD Team

Start date: asap End date: 3 months

Job Title: Admin Band: 3 £11.85 per hour

Working Pattern: 37,5 hours per week, Mon - Fri, 9:00 - 17:00

**Job Description**:
Good communication and organisation skills essential, NHS and RiO experience is desirable, training on pathway processes and tasks provided

We are looking for a Band 3 to join a friendly and supportive admin team to provide flexible
administrative support across the Autism Assessment Team and ADHD Team. Key tasks include:

- Booking appointments, updating rota, associated tasks
- Processing Education and Health Care plan requests
- Sending out new referral packs/letters/reports
- Ensure accurate data is recorded in a timely way on all electronic systems, in particular RiO, and conforms to necessary policies, processes and protocols
- To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks
- Reception duties when required
- Other administrative support as needed
RESPONSIBILITIES
- Excellent customer service skills required answering all in-coming calls.
- To be a central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures
- Assist with planning and arranging clinics, meetings, events and logistics
- Maintain all office systems, both electronically and hard copy across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place
- Assist in the collection, processing and presentation of data received for management and service information
- Maintain effective communication channels across the service, including procedures for answering telephones and taking messages.
- Reporting faults to relevant parties including Berkshire shared services and monitor until issues are resolved.


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