Emergency Response Officer

2 months ago

London, United Kingdom BRACKENBERRY INTERIMS Full time

e are working closely alongside a Local Authority in **Islington** to assist with the appointment of an **Assisted Technology Emergency Response Officer,** on a **3-month contract**, likely to be extended at clients discretion.

**Overview**

Install, maintain and provide an emergency response service to Assisted Technology service users. This is an emergency alarm service where various equipment has been installed in elderly and vulnerable clients home and this is activated in the event of an emergency.

**Responsibilities**:

- Create and maintain a high performance culture with a focus on quality and strengths based approach conversations throughout the promotion of the Assisted Technology triage approach.
- Adhere to, all appropriate corporate and local policies required while employed by Islington Council/Access Islington
- Work productively and collaboratively with other Assisted Technology Team colleagues to ensure that performance is optimised and meets the needs of the local people, families and communities.
- Attend, fully partake and contribute to meetings relating to operational delivery of the Assisted Technology Team.
- Providing advice and guidance on the range of services and processes delivered by the Assisted Technology Team

**Requirements**:

- Experience and commitment to delivering high quality customer service in a complex organisation either face to face or over the telephone.
- Experience of working with a diverse community in a customer focused environment.
- Clean driving licence. To be able safely drive a car to incidents, emergency response call outs and routine visits safely.

**Please note**:

- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires **an enhanced DBS**

**Disclaimer**: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

**Salary**: £20.00-£26.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company car
- Company pension
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime

**Experience**:

- Emergency Response Management: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London

Expected start date: 02/04/2024

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