Product & Pricing Assistant - Cruise/travel

6 months ago


Hassocks, United Kingdom The Cruise Line Full time

This is a great opportunity to join an expanding luxury cruise tour operator as a Product & Pricing Assistant. This role involves the loading and maintenance of cruise packages, liaising with suppliers, and supporting the product & commercial team with a range of commercial and administrative tasks.

**Product Assistant - Role & Responsibilities**:

- Responsible for the loading of cruise packages onto the content management system.
- Keeping cruise package prices up to date.
- Support sales team with product and commercial queries.
- Work with the Product team on new ideas and product launches.
- Liaise with suppliers where necessary to ensure clear understanding and accurate loading of all cruises.
- Ensure all product loaded is accurate, including cruise & tour itineraries and hotel descriptions.
- Support with maintaining website information, ensuring all information and imagery is accurate.
- Provide administrative support for product team to ensure all product is effectively contracted and maintained.
- Support the connectivity of API links with external cruise suppliers to ensure correct pricing.
- This role may require travel abroad to understand & experience products.

**Product Assistant - Skills & Experience Required**:

- Experience in the travel industry preferred but college leavers with travel & tourism qualifications also considered.
- Knowledge of travel reservations systems would be beneficial.
- Strong communication skills, with strong verbal and written English language skills.
- Excellent attention to detail.
- Good working knowledge of Microsoft Excel.
- Experience working within a CMS (WordPress, HubSpot or similar)
- Strong interpersonal skills.
- Ability to manage and prioritise workload.

**Product Assistant - Key Benefits**:

- 20 Days Holiday per Annum + Bank Holidays
- Birthday Off Each Year
- Employee Discount Platform
- Sick-pay scheme
- Eye-care vouchers

**Hours & Location**:

- Monday - Friday, 0900-1730
- Office-based or hybrid.

**About us**:
Based in Hurstpierpoint, West Sussex, The Cruise Line is the UK’s original luxury cruise specialist. We work closely with a portfolio of over 30 of the world’s most recognisable luxury cruise brands and pride ourselves on delivering our best-in-class service and our ability to meet the needs of every client. Our staff are highly experienced, friendly, supportive, and understand the importance of developing long-term relationships with our valued clients.

**Benefits**:

- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Experience**:

- Product management: 1 year (preferred)

Ability to Commute:

- Hassocks (required)

Work Location: Hybrid remote in Hassocks

Reference ID: TCLPP



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