Quality & Improvement Support Officer

4 weeks ago


Kingston upon Hull, United Kingdom Hull City Council Full time

Reference
- HUL/24/0062

**Full Time Equivalent Salary (based on a 37 hour working week)**
- £24702 - £26873

Occupational group
- Administration/Clerical
- Job term
- Full Time
- Appointment type
- Permanent
- Hours
- 37
- Division
- Children and Family Services - Directorate
- Closing Date
- 26 February 2024
- Proposed Shortlisting Date
- 27 February 2024
- Proposed Interview Date
- 06 March 2024
- Place of work
- 79 Lowgate, Hull HU1 2AA
- For an informal discussion please contact
- Paul Brownlee
- Contact telephone
- 07720 095747

A great opportunity has arisen for the right person to join the Improvement, Performance and Quality service in Hull, supporting improvement activity across our Children, Young People and Families Directorate.

In the role you will be working with colleagues, to support improvement in the quality assurance and performance management of our Childrens Safeguarding and Learning and Skills activity.

You will have the necessary skills and experience to use and develop tools and methods of quality assurance. You will use your organisation and communication skills to ensure that quality assurance activity is undertaken in a timely and consistent manner. You will be effective in analysing, implementing, targeting and tracking quality assurance data and information from dip sampling, audit, compliments and complaints. You will use effective data collection, data collation, and extraction skills to produce timely and accurate reports which will inform and influence management decisions about performance, quality and improvement activity. You will use your organisation and communication skills to ensure that quality assurance activity is undertaken in a timely and accurate way.

The role is integral to the our Children’s services improvement journey and a commitment to improving the lives and outcomes of children and families in Hull is fundamental to the post.

The role can be undertaken with hybrid home / on site working. The office base is at Lowgate, our newly refurbished building in the centre of Hull.

Benefits of working for Hull City Council - Working for hull city council

Why Hull is a great place to live and work - Working for hull city council

We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.



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