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Customer Services Advisor

4 weeks ago

Birmingham, United Kingdom McNamara Recruitment Full time

Do you want to work in a down-to-earth environment, where everyone just pulls together and enjoys work?

Would you like to work for a company who actively promotes a work-life balance?

My client has been established for 45 years and they specialise in supplying to the Trade sector. They are now looking for an experienced Customer Services Advisor to join their extremely friendly and supportive team based in Aston.

This is a temporary to permanent opportunity, where you will join the business on a temporary basis for 12 weeks and then there will be a permanent opportunity available at the end of the 12 weeks.

Hours of work are Monday to Friday, Mon 7-3:30, Tue-Fri 8-4:30. (39 hours)

The duties of the Customer Services Advisor will involve:

- Dealing with incoming queries and calls.
- Administration based duties and chasing deliveries with Carriers.
- Ensuring queries/complaints are dealt with efficiently.
- Stating and logging and other basic duties such as filing,

**Salary**: From £23,017.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: JMCST313

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