Call Centre Representative

2 months ago


Liverpool, United Kingdom CSPH Group Limited Full time

**Duties**:

- Provide information about products or services, take orders, or resolve customer inquiries
- Utilize scripts to provide accurate information to callers
- Perform data entry to update customer records
- Upsell products or services when appropriate
- Analyze customer needs and recommend suitable products or services
- Maintain a polite and professional phone etiquette at all times

**Requirements**:

- Proficiency in English
- Strong communication skills with the ability to effectively communicate over the phone
- Experience in upselling products or services is advantageous
- Proficient in data entry and able to navigate computer systems efficiently
- Ability to analyze customer needs and tailor solutions accordingly
- Excellent phone etiquette and customer service skills

**Job Types**: Full-time, Permanent

Pay: From £24,095.05 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 29/04/2024



  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have...


  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the...


  • Liverpool, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing excellent customer service and handling inbound and outbound phone calls. T **Responsibilities** - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information...


  • Liverpool, United Kingdom Global Wave Innovations Full time

    We are currently seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Answer incoming calls from customers and provide assistance with inquiries,...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are currently seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing excellent customer service and handling incoming calls in a professional and efficient manner. **Responsibilities**: - Answer incoming calls and respond to customer...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Analyse customer needs and recommend appropriate products or services - Up sell additional products or...


  • Liverpool, United Kingdom Connected Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...


  • Liverpool, United Kingdom Connected Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...

  • Call Centre Operator

    4 weeks ago


    Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Operator. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries and concerns. This is a great opportunity for someone who enjoys working in a...


  • Liverpool, United Kingdom Global 1st Line Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has excellent communication...


  • Liverpool, United Kingdom Channel Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner - Provide...


  • Liverpool, United Kingdom QVC Full time

    UK218 Contact Centre Representative We have an exciting opportunity within our Customer Care Team in Knowsley as Contact Centre Representative. Please view our video to find out more about what it's like to work in our Contact Centre at QVC. Hourly Pay £13.04 per hour Contract type - Permanent - Full-time Work hours- On Call Days Monday - Sunday:...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    **Responsibilities**: - Handle inbound and outbound calls professionally and efficiently - Provide exceptional customer service while resolving queries and issues - Perform data entry accurately and in a timely manner - Upsell products or services to customers when appropriate - Utilise phone etiquette to ensure positive customer interactions - Analyse...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...


  • Liverpool, United Kingdom Bloom Sales Partners Full time

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    **Call Centre Executive** As a Call Centre Executive, you will oversee the operations of our call centre, ensuring efficiency, quality, and customer satisfaction. You will lead a team of customer service representatives, providing guidance, support, and strategic direction to drive exceptional performance and achieve business objectives. **Duties**: -...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    We are seeking a dynamic Call Centre Representative to join our team in providing exceptional customer service and support. This role involves handling inbound and outbound calls to assist customers with their queries and provide solutions. If you have excellent communication skills and enjoy assisting customers, we would like to hear from...


  • Liverpool, United Kingdom RECRUIT RIGHT Full time

    We currently have some exciting opportunities to work with our client in Liverpool City Centre. These roles are permanent roles within a successful and thriving organisation. **Purpose of the role** You will be he first point of contact for customers that are calling. The opening call will be a lot of information gathering and listening to the client...