Customer Service Operative

6 months ago


Wokingham, United Kingdom Fisco Uk Full time

**ABOUT THE COMPANY**

We are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client’s journey. More than 30 organisations nationwide trust FISco to look after their buildings, so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organisation. FISco UK is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation, regardless of race, gender, religion, sex, sexual orientation, national origin or disability.

We are seeking motivated service desk operators who thrive in a fast paced business environment to join our team to provide facilities service desk for our clients, across their UK estates.

Offering an attractive salary of £21,500- £23,000 dependant on experience, this is a fantastic chance to develop your career working with a business dedicated offering outstanding service, where people work hard and encourage to excel.

**THE ROLE**

You will play a key role in ensuring the services we offer are delivered in a timely manner at the highest standards. You will be the first point of contact for all enquires, so it is essential you make a good impression.

JOB DETAILS

Hours of Work Monday to Friday 0830-1730

Salary 23,000

Location: Arena Business Centre, 100 Berkshire Place, RG41 5RD

**WHAT ARE WE LOOKING FOR?**
- Full training will be provided for the role, but we are looking for previous experience with a customer service position
- e.g call centre, retail, hospitality or helpdesk,
- Excellent communication skills, both written and verbal
- Ability to take initiative, prioritise and manage time effectively
- High Energy and positive attitude
- Ability to work within a team
- “Can Do“ attitude and willingness to go the extra mile
- Flexibility and adaptiveness to change

**WHAT YOU’LL GET FROM US**

A team where you can your own opinion, make an impact and where you and your experience is valued. Internal mobility
- opportunities for cross training and the ability to define your next career step within FISco. We support employees who want to explore other areas of interest.

**PERKS AND BENEFITS**
- Brand new office building
- Free Parking
- Pension
- Employee Assistant Program
- Personalised incentive plan
- Team building activities
- Annual performance related bonus (if applicable)



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