Customer Service Operative

2 weeks ago


Wokingham, United Kingdom Fisco Uk Full time

**ABOUT THE COMPANY**

We are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client’s journey. More than 30 organisations nationwide trust FISco to look after their buildings, so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organisation. FISco UK is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation, regardless of race, gender, religion, sex, sexual orientation, national origin or disability.

We are seeking motivated service desk operators who thrive in a fast paced business environment to join our team to provide facilities service desk for our clients, across their UK estates.

Offering an attractive salary of £23,000 dependant on experience, this is a fantastic chance to develop your career working with a business dedicated offering outstanding service, where people work hard and encourage to excel.

**THE ROLE**

You will play a key role in ensuring the services we offer are delivered in a timely manner at the highest standards. You will be the first point of contact for all enquires, so it is essential you make a good impression.

JOB DETAILS

Hours of Work Monday to Friday 0830-1730

Salary 23,000

Location: Arena Business Centre, 100 Berkshire Place, RG41 5RD

**WHAT ARE WE LOOKING FOR?**
- Full training will be provided for the role, but we are looking for previous experience with a customer service position
- e.g call centre, retail, hospitality or helpdesk,
- Excellent communication skills, both written and verbal
- Ability to take initiative, prioritise and manage time effectively
- High Energy and positive attitude
- Ability to work within a team
- “Can Do“ attitude and willingness to go the extra mile
- Flexibility and adaptiveness to change

**WHAT YOU’LL GET FROM US**

A team where you can your own opinion, make an impact and where you and your experience is valued. Internal mobility
- opportunities for cross training and the ability to define your next career step within FISco. We support employees who want to explore other areas of interest.

**PERKS AND BENEFITS**
- Brand new office building
- Free Parking
- Pension
- Employee Assistant Program
- Personalised incentive plan
- Team building activities
- Annual performance related bonus (if applicable)



  • Wokingham, United Kingdom The Midcounties Co-operative Full time

    About the role: Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do. Some of your key responsibilities would be: •To go the extra mile to ensure customers have a fantastic store experience •To provide customers...


  • Wokingham, Berkshire, United Kingdom Co-Operative Energy Ltd Full time

    Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do. Some of your key responsibilities would be: •To go the extra mile to ensure customers have a fantastic store experience •To provide customers with a speedy and...


  • Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    We are currently partnering with a fantastic client of ours on a massively important new hire! They are currently looking for an experienced customer service and operations expert to join the fast growing construction sales business they have established. This is truly a role where no two days are the same. The ideal candidate should have a clear...


  • Wokingham, Wokingham, United Kingdom Association for Project Management Full time

    We are currently partnering with a fantastic client of ours on a massively important new hire They are currently looking for an experienced customer service and operations expert to join the fast growing construction sales business they have established. This is truly a role where no two days are the same. The ideal candidate should have a clear...


  • Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    We are currently partnering with a fantastic client of ours on a massively important new hire! They are currently looking for an experienced customer service and operations expert to join the fast growing construction sales business they have established. This is truly a role where no two days are the same. The ideal candidate should have a clear...


  • Wokingham, Berkshire, United Kingdom Co-Operative Energy Ltd Full time

    Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. To be actively involved with social activities and during-work-time volunteering hours to support your local community You can find more details about Customer Service Assistant responsibilities in the attached Job Description document. Your shift...


  • Wokingham, United Kingdom Fisco Uk Full time

    **ABOUT THE COMPANY** FISco stands at the forefront of the UK's rapidly expanding technology-driven facilities management sector. Currently, the company boasts a robust workforce, employing over 300 individuals directly and 2000 indirectly, and is on the verge of achieving an annual turnover of £40 million. Our pioneering approach provides scalable and...


  • Wokingham, United Kingdom Fisco Uk Full time

    **ABOUT THE COMPANY** We are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client’s journey. More than 30 organisations nationwide trust...


  • Wokingham, United Kingdom Fisco Uk Full time

    **ABOUT THE COMPANY** We are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client’s journey. More than 30 organisations nationwide trust...


  • Wokingham, United Kingdom Fisco Uk Full time

    **ABOUT THE COMPANY** We are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client’s journey. More than 30 organisations nationwide trust...


  • Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    ABOUT THE COMPANYFISco stands at the forefront of the UK's rapidly expanding technology-driven facilities management sector. Currently, the company boasts a robust workforce, employing over 300 individuals directly and 2000 indirectly, and is on the verge of achieving an annual turnover of £40 million. Our pioneering approach provides scalable and adaptable...


  • Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    ABOUT THE COMPANYWe are one of the fastest growing technology-based facilities management business in the UK. FISco now directly and indirectly employs more than 500 staff and is approaching an annual revenue of £30M. We provide an innovative solution that can grow and adapt with our client's journey. More than 30 organisations nationwide trust FISco to...


  • Wokingham, United Kingdom Additional Resources Ltd Full time

    **Customer Service Manager** **Location: Wokingham, Berkshire** **Salary: £40k -£50K per year DOE** **Job Purpose**: - Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. - A proactive approach to all customer improvements, creating...


  • Wokingham, Wokingham, United Kingdom Jobit Full time £46,000 - £54,000

    Customer Services Manager Location: Wokingham, Berkshire Salary: £46k - £54k (DOE) + Excellent Benefits The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulageThe Role:As a Customer Services Manager, you will manage and lead the customer service team to...


  • Wokingham, Wokingham, United Kingdom Additional Resources Ltd. Full time £46,000 - £54,000

    Customer Services Manager Location: Wokingham, Berkshire Salary: £46k - £54k (DOE) + Excellent Benefits The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulageThe Role:As a Customer Services Manager, you will manage and lead the customer service team to...


  • Wokingham, United Kingdom Remarkable Jobs Full time

    **Customer Service Advisor** **Location: Wokingham, Berkshire** **Salary: Depending on experience + excellent benefits** **Full-time/Permanent** Remarkable Jobs are currently working with a leading organisation, who are a leader in the aggregate industry and associated operations in demolition and construction. Our client is looking for a Customer...


  • Wokingham, United Kingdom VolkerWessels Full time

    A Customer Service Officer (CSO) is an indispensable part of the operational delivery for all VolkerHighways term maintenance and lighting contracts. The CSO’s work closely with the Call Centre Operators (CCO) and Highway Inspectors with direct responsibility for investigating and managing enquiries about the highway service. The tasks undertaken in this...

  • Customer Service Role

    4 weeks ago


    Wokingham, United Kingdom South Western Railway Full time

    As a Rail Operator, you're vital when it comes to keeping our customers safe and informed. Whether it be dispatching, assisting passengers with boarding and alighting or providing information and direction during delay, you're always there for our customers when they need you most. **Please note if successful at the screening stage you will be invited to...


  • Wokingham, United Kingdom Nexo Recruitment Ltd Full time

    My client is a highly successful environmentally focused company, developing and delivering energy efficient solutions and acoustic systems across the UK. Dedicated to making homes and buildings warmer and more welcoming, while reducing energy use. Our team are our biggest asset, and we are a company where people feel proud to be a part of. We strive to...


  • Wokingham, United Kingdom Additional Resources Full time

    **Location: Wokingham,**Berkshire** **Salary: Circa £13 per hour + Excellent Benefits** **Job Type: 3-Month Fixed Term Contract (FTC)** **The Client**: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. **The Role**: **Responsibilities**: - Maintain regular...