Buy to Let Officer

3 weeks ago


Ipswich, United Kingdom TIME Appointments Ltd Full time

Our client, a global leading company in the financial services industry is currently recruiting for a Buy to Let Officer to join their team in Ipswich.

This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. This role will be managing the mortgage accounts that are in arrears by ensuring collection and litigation activities arecarried out in accordance with regulations.

Key Duties:

- Taking inbound and making outbound calls from customers in arrears
- Manage any arrears and associated risks with borrowers to re-establish the loan to a performing basis
- Ensure the Teams Service Levels are met
- Liaising with third parties, Solicitors, LPA receivers and Field Agents to instruct activity in line with policies and procedures
- Ensure all standards are achieved in line with client expectations of quality, productivity, and performance
- Understand the terms and conditions of a borrower’s loan so that they may be clearly explained to, and met by, the borrower.


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