Retail Customer Service Representative
6 months ago
**Location**
Acklam Road MIDDLESBROUGH TS5 5HA
**Contract type**
Full-time
**Salary**
£10.50 rising to £10.90 after passing probation
**Hours**
20
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:
- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required
**Working Patterns**:
- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.
**What happens next?**
**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.
-
Customer Service Representative
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom IDEX Consulting Full timeJob Title: Customer Service RepresentativeIDEX Consulting is looking for a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as previous experience in customer-facing roles or contact centres.The successful Customer Service Representative will be...
-
Customer Service Representative
6 months ago
Middlesbrough, United Kingdom Conviction Global Full timeWe are currently seeking a dedicated individual who is passionate about delivering exceptional customer service and possesses excellent communication skills to join our dynamic team. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support. Key Responsibilities: -...
-
Customer Service Representative
1 month ago
Middlesbrough, United Kingdom CV-Library Full timeASSESSMENT DAY will be on held on the 12TH NOVEMBER 2024* **Immediate starts - 7 positions available** The Role: As a Member Connect Representative you will be responsible for: Handle a high volume of inbound calls in a professional and timely manner, ensuring customer satisfaction Understand customers' needs and provide appropriate solutions or...
-
Customer Service Representative
4 weeks ago
Middlesbrough, United Kingdom Idex Consulting Full timeASSESSMENT DAY will be on held on the 12TH NOVEMBER 2024***Immediate starts - 7 positions available**The Role: As a Member Connect Representative you will be responsible for:Handle a high volume of inbound calls in a professional and timely manner, ensuring customer satisfactionUnderstand customers' needs and provide appropriate solutions or alternatives to...
-
Retail Sales Representative
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Retail Sales Representative to provide outstanding customer service and support the store's operations in Middlesbrough, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...
-
Customer Service Representative
3 days ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeJob OverviewAs a Customer Service Representative at CV-Library, you will be responsible for delivering an exceptional customer experience through all touchpoints. You will act as a Brand Ambassador, elevating the customer journey and building brand engagement, trust, and loyalty.The role is based in York-YO31 8TA and offers a competitive salary of £12,477...
-
Customer Service Representative
2 days ago
Middlesbrough, Middlesbrough, United Kingdom The Boots Company PLC Full timeJob DescriptionWe are seeking a Customer Service Representative to join our opticians team at The Boots Company PLC. As a Customer Service Representative, you will be the face of our brand, delivering exceptional customer service and support to our customers.Your key responsibilities will include:Building strong relationships with customersAssisting...
-
Customer Service Representative
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Middlesbrough, UK. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries efficiently.Key Responsibilities:Provide accurate information regarding products and services.Resolve...
-
Customer Service Representative
1 day ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeWe have an exciting opportunity for a Customer Service Representative to join our team at CV-Library.About the RoleThis is a fantastic chance to work as part of a collaborative, social, energetic, and fun environment, where creativity and enjoyment are valued.You will be responsible for assisting pet assessment teams in requesting information from both...
-
Customer Service Delivery Representative
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Rentokil Initial Full timeJob Summary:We are seeking a Customer Service Delivery Representative to join our team. As a key member of our service delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.About the Role:This is an exciting opportunity to work for a leading provider of...
-
Customer Services Representative
7 months ago
Middlesbrough, United Kingdom Glanbia Performance Nutrition Full timeCustomer Service Representative - 12-month Contract Glanbia Performance Nutrition Join this dynamic team focused on delivering better nutrition for every step of life’s journey! The Opportunity We are looking for a Customer Service Representative to join our Team. You must be able to operate effectively within this scale and pace of change/business...
-
Customer Service Representative
7 months ago
Middlesbrough, United Kingdom Beatz Promotions Limited Full time_**IMMEDIATE START - NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED**_ We are looking for 8 Sales/Customer service representatives to join our rapidly growing office situated in the centre of Middlesbrough, **to start as soon as able.** We want **motivated, ambitious** individuals to work alongside some of the **best sales advisers in the UK**,...
-
Retail Sales Representative
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Retail Sales Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Middlesbrough, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle...
-
Customer Service Representative
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Brook Street UK Full timeWe are seeking a skilled Customer Service Representative to join our team in Teesside. In this role, you will provide exceptional customer service and support to individuals regarding fines, handling calls, and performing administrative tasks.Job SummaryThis is an exciting opportunity to work with a public sector client, providing first-class assistance and...
-
Customer Service Representative
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we're looking for enthusiastic Team Associates to join our team. As a key member, you'll engage with customers, participate in operational tasks, and collaborate with colleagues to drive success. If you're a team player with excellent communication skills, we'd love to hear from you.Responsibilities:Provide exceptional customer...
-
Customer Service and Sales Representative
2 days ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeAbout the RoleWe are seeking an exceptional Customer Service and Sales Representative to join our team in York as a Coffee Specialist. This temporary role offers an exciting opportunity to enhance the customer experience by providing outstanding service and support via various touchpoints, including phone, email, and remote channels.
-
Customer Service Representative
6 months ago
Middlesbrough, United Kingdom Endure Enterprises Limited Full timeNo prior experience is necessary as all training is provided, however our clients welcome applicants with any prior expertise or knowledge in customer service or sales roles. **You will be responsible for representing our client with the utmost professionalism.** - Be self-disciplined - Be positive - Be hard working **Duties and responsibilities**: -...
-
Customer Service Representative
6 months ago
Middlesbrough, United Kingdom The Recruitment Source Full timeWe’re recruiting for Customer Service Advisors to earn up to £23,184. **Customer Service Advisor benefits**: - Starting salary of £21,200 plus a £500 annual cash allowance to spend on our great range of benefits. - 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days...
-
Customer Service Representative
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom NEXT Full timeAbout NEXT:We're a dynamic retail company committed to providing exceptional customer service and excellent stock operations. Our team is passionate about delivering outstanding experiences for our customers.Salary: £8.50 per hour, with flexible working options available.About the Role:As a Sales Team Member, you'll offer fast and friendly service at all...
-
Customer Service Representative
3 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Middlesbrough. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch customer service and support to our...