Customer Service Representative

2 days ago


Middlesbrough, Middlesbrough, United Kingdom Brook Street UK Full time

We are seeking a skilled Customer Service Representative to join our team in Teesside. In this role, you will provide exceptional customer service and support to individuals regarding fines, handling calls, and performing administrative tasks.

Job Summary

This is an exciting opportunity to work with a public sector client, providing first-class assistance and advice to customers. As a Customer Service Representative, you will be the first point of contact for clients, handling their queries, and resolving issues in a professional and courteous manner.

The role involves a range of duties, including:

  • Providing information and guidance to customers regarding fines and payment options
  • Handling incoming calls and responding to written queries
  • Performing general administration tasks, such as data entry and record-keeping
  • Distributing post and photocopying documents
  • Assisting with ad hoc duties as required by the client

You will have the opportunity to develop your skills and knowledge in a supportive environment, working closely with a team to achieve shared goals. This is an excellent chance to gain valuable experience and make a positive impact on the lives of others.

We offer a competitive salary of £11.59 per hour, paid weekly, and a guaranteed interview to candidates who meet the essential criteria. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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