Medical Secretary

2 months ago


Port Talbot, United Kingdom Swansea Bay University Health Board Full time

Using own knowledge and experience maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team Reflect and evaluate practice and make suggestions to improve working practices to enhance service delivery. Improve own performance and teams performance by supporting change to procedures and service developments. responsible for reviewing the standard operating procedures and will implement and support colleagues on these, making judgements requiring a number of options, using experience from in depth knowledge of the role and broad skill base related to their practice. Responsible for capturing and transmitting information using electronic communication media, working to agreed protocols and standard operating procedures within each speciality working autonomously.

Process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise. Responsible for informing and updating the team with relevant information, making self and others aware of data related to tasks and activity. Will plan own time to ensure that patient pathway administration is a priority ensuring the patient pathway is followed through to completion Monitor, share and coordinate workload for the team as necessary with the aim to reduce delays and backlogs when appropriate. Provide support and guidance to medical secretaries and support in accurate data entry in the Patient Administration Systems.


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