Medical Secretary
2 months ago
An exciting opportunity has arisen for a medical secretary to join the team in the Urology Department.
The post holder will provide an expert administration service to the clinical specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, coordination of workload and of appointments and admission related information for patients and carers.
To provide a comprehensive, high quality medical secretarial and administrative service to the Department, team and specialist teams, and other health professionals and will;
- Co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway.
- Maintain the office organisation and monitor the workload related to the administration team.
- Monitor and review documentation including but not limited to patient forms /details and items pending further action etc., to ensure that outstanding responses and information is finalised.
- Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care etc and report on statistics as directed by the line manager.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The post holder will provide an expert administration service to the clinical specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, coordination of workload and of appointments and admission related information for patients and carers.
Ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patient’s progression along a defined pathway, using understanding of work procedures own experiences and practices.
Using own knowledge and experience maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team
Reflect and evaluate practice and make suggestions to improve working practices to enhance service delivery.
Improve own performance and teams performance by supporting change to procedures and service developments.
responsible for reviewing the standard operating procedures and will implement and support colleagues on these, making judgements requiring a number of options, using experience from in depth knowledge of the role and broad skill base related to their practice.
Responsible for capturing and transmitting information using electronic communication media, working to agreed protocols and standard operating procedures within each speciality working autonomously.
Process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.
Responsible for informing and updating the team with relevant information, making self and others aware of data related to tasks and activity.
Will plan own time to ensure that patient pathway administration is a priority ensuring the patient pathway is followed through to completion
Monitor, share and coordinate workload for the team as necessary with the aim to reduce delays and backlogs when appropriate.
Provide support and guidance to medical secretaries and support in accurate data entry in the Patient Administration Systems.
When required arrange meetings and associated paperwork, taking and transcribing minutes, distributing agendas, paperwork and approved minutes effectively in a timely manner.
Performing, administrative tasks the post holder will have the responsibility for safe use of equipment and resources used by se
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