Technology Specialist

2 weeks ago


Bradford, United Kingdom Morrisons Full time

As a Technology Specialist in Network Products and Services you will be responsible for all matters relating to the day to day governance of Network Operation (Voice and Data - LAN, WAN, WiFi) by Morrisons selected partner for Incident, Problem, Change and Service Requests within an ITIL Framework.

**Accountabilities**:

- Ensure that service delivered by Morrisons network partner is delivered to SLA
- Ensure all Network change activity is raised in our Change Management toolset
- Negotiate & agree the timings for all changes raised, by working with relevant Service Delivery Managers across the Technology Department
- When required, attend Change Authorisation Board meetings to seek support & approval for requested Network Changes
- Assist in the processing of network related Requests for Work


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