Patient and Public Involvement Lead

3 months ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

We are looking for a Patient and Public Involvement Lead to join the Trust's busy and dynamic Patient Experience and Involvement Team. To be successful in this role, you will have a strong and demonstrable record of enabling patient-public participation.

As a team, we live our Trust's values and our commitment to equality, diversity and inclusion is demonstrated in our approach to our day-to-day work with our colleagues and in our patient, carer and public involvement activities. You should be a team player and compassionate manager and willing to work flexibly to drive and enable the delivery of the team's broad and exciting portfolio.

Most importantly, you must have a demonstrable commitment to placing the voices of patients, their families and carers, and communities at the centre of the Trust’s service delivery and development and will be an internal and external ambassador for public, patient and carer involvement and engagement.

The Patient and Public Engagement Manager is a key member of the Patient Experience and Involvement team, working closely with the Head of Patient Experience and Involvement in setting the strategic direction of patient and public engagement across the Trust.

This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients, carers and the public to ensure that the Trust is actively listening to and learning from patient and carer experience.

The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace.

As the lead for the Trust’s volunteer services, they make a direct impact on the quality of patient experience delivered by the Trust.

They will lead a small patient and public involvement and engagement team who deliver a variety of involvement and engagement activities, including but not limited to supporting focus groups, engagement events, developing, implementing and analysing surveys, ensuring that communications are written in plain English.

The post holder will ensure that the Trust develops methods to expand reach and ensure diversity of perspectives to grow involvement of currently underrepresented and underserved communities to support the delivery of the organisation’s health inequalities priorities.

Reporting to Head of Patient Experience and Involvement, this is a key role that is integral to ensuring the patient, carer and public voice is embedded in our work.

The Trust is committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making.

The role works across the Trust so the successful applicant will be required to regularly travel to our different sites.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.



  • York, United Kingdom Priory Healthcare Full time

    WE ARE LOOKING FOR TALENTED PEOPLE LIKE YOU!! Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do. Based in the historic city of York, **Stockton Hall Hospital** is...


  • York, United Kingdom Priory Healthcare Full time

    An exciting job opportunity has come up at **The Priory Stockton Hall Hospital **in York for a **Recovery and Involvement Lead!** Based in the historic city of York, **Stockton Hall Hospital **is a 112 bedded Forensic medium secure psychiatric hospital, which cares for both mental illness and learning disability patients, which includes an Autistic Spectrum...


  • York, United Kingdom Priory Healthcare Full time

    WE ARE LOOKING FOR TALENTED PEOPLE LIKE YOU!! Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do. Based in the historic city of York, **Stockton Hall Hospital** is...


  • York, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    We are looking to recruit a Patient and Public Engagement Ambassador (PPEA) to join the children and adolescent mental health research team (COMIC), working within the R&D department of Leeds and York Partnership Foundation Trust. Communicating with CYP, carers and schools. Coordinating engagement activities - newsletters, website content. Promoting COMIC...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    THE BASE LOCATION FOR THE ROLE CAN BE EITHER SCARBOROUGH HOSPITAL OR YORK HOSPITAL. We are looking for a Patient Equality, Diversity, and Inclusion Lead to join the Trust's busy and dynamic Patient Experience and Involvement Team. As a team, we live our Trust's values and our commitment to equality, diversity and inclusion is demonstrated in our approach...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a Patient Equality, Diversity, and Inclusion Facilitator to join the Trust's busy and dynamic Patient Experience and Involvement Team. As a team, we live our Trust's values and our commitment to equality, diversity and inclusion is demonstrated in our approach to our day-to-day work with our colleagues and in our patient, carer, and...


  • York, York City, United Kingdom Schoen Clinic Full time

    Job Overview The Lead Patient Care Assistant (LPCA) plays a crucial role in supporting the nursing team to execute patient care strategies at Schoen Clinic. This position involves taking on additional responsibilities as directed by the Clinical Manager, Senior Nurses, or other healthcare assistants. The LPCA will contribute to the effective operation of...


  • York, York City, United Kingdom Schoen Clinic Full time

    Position Overview The Lead Patient Care Assistant (LPCA) plays a vital role in supporting the nursing team to execute patient care strategies at Schoen Clinic. This position involves taking on additional responsibilities as directed by the Clinical Manager, Senior Nurses, or fellow Health Care Assistants (HCAs). The LPCA will contribute to the effective...

  • Patient Advisor

    4 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week **Salary**: £24,000 per annum Location: York Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    3 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week **Salary**: £24,000 per annum Location: York with occasional travel to Leeds Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    4 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: York Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arose for Patient Services Assistants on Ward 31 Ward 31 is a unit that cares for patients with a Haematological/Oncological malignancy. It's a place where the opportunity to make a real difference in patients and their relatives lives. Full time and part time positions available. The patient services assistant role will involve...

  • Public Relations Lead

    1 month ago


    York, York City, United Kingdom Network Rail Full time

    Overview As the Public Relations Lead, you will be responsible for executing a comprehensive media relations strategy that promotes the organization's policies and initiatives while safeguarding its interests across various regions and business sectors. This role is essential to align with the national media and communication strategies of the company. About...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you looking for a new and exciting challenge? York sleep and ventilation service are looking to recruit a dynamic, motivated and enthusiastic individual to work in an exciting new role, as a patient services assistant (PSA). The PSA has a direct role in working closely with the healthcare staff to facilitate a number of service processes and tasks...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    You will carry out non-nursing duties as delegated by the registered nurse / midwife; using own initiative within the level of competence expected for the role. To assist and support members of the multi-professional team in order to provide a high standard of patient - centred care, performing duties without the need for constant direct...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    The Site Operations Team is currently looking to recruit a Patient Transfer Assistant, working a variety of shift patterns, including; 07:30 - 20:00 (long day) and 11:30 - 00:00 (twilight shift), across 7 days. You will be responsible, following training, for the collection and delivery of patients across York Hospital. You will be part of a dedicated team...


  • York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

    We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.Key Responsibilities:Supervise and support...


  • York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

    We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.Key Responsibilities:Supervise and support...


  • York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

    We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.Key Responsibilities:Supervise and support...


  • York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

    We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.Key Responsibilities:Supervise and support...