Patient Services Assistant

5 months ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

An exciting opportunity has arose for Patient Services Assistants on Ward 31

Ward 31 is a unit that cares for patients with a Haematological/Oncological malignancy. It's a place where the opportunity to make a real difference in patients and their relatives lives.

Full time and part time positions available. The patient services assistant role will involve working as part of an integrated team, guided by local and trust policy and procedures. To carry out non-nursing duties as delegated by the registered nurse, using own initiative within the level of competence expected for the role. To assist and support members of the multi professional team in order to provide a high standard of patient centred care whilst demonstrating care and compassion whilst ensuring that patients needs are met.

The PSA will focus on supporting the nutrition needs of patients, this will include:
They will take on the role of ‘nutrition coordinator’ at mealtimes liaising with nursing staff to ensure that patients are sat out or up and ready to eat. The PSA will ensure that patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the ‘red tray’ system is implemented.

Assisting patients at mealtimes and helping them with food where appropriate.

Working alongside nursing staff to promote ‘first a drink’ helping patients with drinks to support hydration.

Completing menus for all patients, offering help where required and ensuring that correct menus (including special diets, snack menus, finger food etc.) are ordered.

Completion of food and fluid charts, escalating concerns to nursing staff.

Keeping the nutrition boards up to date.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.



  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you looking for a new and exciting challenge? Nelsons Court Ward is looking to recruit a dynamic, motivated and enthusiastic individual to work in an exciting new role, as a patient services Assistant (PSA). The PSA has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and tasks, which includes:...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you looking for a new and exciting challenge? York sleep and ventilation service are looking to recruit a dynamic, motivated and enthusiastic individual to work in an exciting new role, as a patient services assistant (PSA). The PSA has a direct role in working closely with the healthcare staff to facilitate a number of service processes and tasks...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    You will carry out non-nursing duties as delegated by the registered nurse / midwife; using own initiative within the level of competence expected for the role. To assist and support members of the multi-professional team in order to provide a high standard of patient - centred care, performing duties without the need for constant direct...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    The Site Operations Team is currently looking to recruit a Patient Transfer Assistant, working a variety of shift patterns, including; 07:30 - 20:00 (long day) and 11:30 - 00:00 (twilight shift), across 7 days. You will be responsible, following training, for the collection and delivery of patients across York Hospital. You will be part of a dedicated team...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you looking for a new and exciting challenge? We are looking to recruit a dynamic, motivated and enthusiastic individual to work in an exciting new role, as a Patient Services Operative (PSO) on our Elderly Admissions Unit (Ward AMB). The PSO has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and...


  • York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Wards 32 and 34 have vacancies to recruit dynamic, motivated and enthusiastic individuals to work in an exciting role as a Patient Services Operative (PSO). You must be a good team player and be able to demonstrate good communication skills as you will be working closely and building effective relationships with colleagues from other healthcare professions....


  • York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator Patient Services Administrator York | Administrator | Permanent | Full Time £21,333 pro rata 2 positions available - 1x 22.5 hour contract Mon-Wed & 1x 15 hour contract Thur & Fri. Shift pattern is Week 1 8-4 & Week 2 10-6. Are you a confident and customer-focused administrator, who’s passionate about great...


  • York, United Kingdom Haxby Group Full time

    **Duties and Responsibilities**: The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels: Opening up/locking-up of Practice...


  • York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator **Patient Services Administrator** **York | Administrator | Permanent | Part Time** **£21,333 per annum** **22.5 hours per week** Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest...


  • York, United Kingdom Haxby Group Practice Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?** **If this sounds like you, we have the perfect opportunity for you!** We are looking for individuals who to join our Patient Services Team...


  • York, United Kingdom Haxby Group Practice Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?** **If this sounds like you, we have the perfect opportunity for you!** We are looking for individuals who to join our Patient Services Team...

  • Patient Advisor

    5 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: York Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed...

  • Patient Advisor

    5 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week **Salary**: £24,000 per annum Location: York Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    4 months ago


    York, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week **Salary**: £24,000 per annum Location: York with occasional travel to Leeds Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...


  • York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Patient Services Administrator Bank Patient Services Administrator York Nuffield Hospital | Administration | Contract | Bank £10.94 per hour 0 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re taking care of the nation’s wellbeing. Now, so can you. If you’re enthusiastic, ambitious and ready to join...

  • Catering Assistant

    2 months ago


    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a dedicated Catering Assistant to join our team. This role plays a vital part in ensuring patients receive nutritious and well-prepared meals. As a Catering Assistant, you will be responsible for delivering patient food, maintaining a clean and hygienic kitchen environment, and adhering...


  • York, York City, United Kingdom Schoen Clinic Full time

    About the RoleSchoen Clinic is seeking a highly skilled and compassionate Senior Healthcare Assistant to join our team. As a Senior Healthcare Assistant, you will play a crucial role in supporting the nursing staff to provide exceptional patient care.Key ResponsibilitiesOversee shift operations to ensure efficient and effective patient care.Guide and mentor...


  • York, York City, United Kingdom Schoen Clinic Full time

    About the RoleSchoen Clinic is seeking a highly skilled and compassionate Senior Healthcare Assistant to join our team. As a Senior Healthcare Assistant, you will play a crucial role in supporting the nursing staff to provide exceptional patient care.Key ResponsibilitiesOversee shift operations to ensure efficient and effective patient care.Guide and mentor...


  • York, York City, United Kingdom Schoen Clinic Full time

    {"Job Title": "Senior Healthcare Assistant", "Job Summary": "As a Senior Healthcare Assistant at Schoen Clinic York, you will play a crucial role in supporting the nursing staff to provide exceptional patient care. Your responsibilities will include overseeing shift operations, guiding junior colleagues, and ensuring all tasks are completed efficiently. You...


  • York, York City, United Kingdom Schoen Clinic Full time

    {"Job Title": "Senior Healthcare Assistant", "Job Summary": "As a Senior Healthcare Assistant at Schoen Clinic York, you will play a crucial role in supporting the nursing staff to provide exceptional patient care. Your responsibilities will include overseeing shift operations, guiding junior colleagues, and ensuring all tasks are completed efficiently. You...