Customer Service Officer

2 weeks ago


Camden Town, United Kingdom Prime Recruitment Services Full time

The duties may include:

- Provide first line advice, referrals and completion of payments and resolution of queries for customers with primary attention to achieving a positive and personalised customer experience.
- To work seamlessly across several customer service access channels - telephone, face-to
- face, processing, correspondence and internet.
- To make high quality decisions and manage complex cases and casework.
- To train and provide support to entry level and other experienced Customer Service Officers.

Essential:

- 6 months solid front-of-house experience in a busy reception
- Excellent customer service skills

The Next Steps

Contact Leah in our London office on 020 8154 3003

**Salary**: £18.42 per hour

Expected hours: 36 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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