Customer Service Officer
3 weeks ago
3 months contract with Camden Council_
**Job Summary**:
**Key Duties/Accountabilities**:
- Provide first line advice, referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
- To work seamlessly across several customers service access channels - telephone, face-to
- face, processing, correspondence, and internet.
**Essential Experience Required**:
- Experience of working in a result focussed environment where success is measured against delivery and achievement of service standards.
**Essential Qualifications Required**:
- Fully operational customer service officer.
- The closing date for this position is 31/07/23._
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