Tenancy Services Officer

3 weeks ago


Camden Town, United Kingdom Recroot Ltd Full time

Recroot are looking for a Tenancy Services Officer (someone with housing management experience) to join our client based with Camden Council.

This role is starting asap, working in an ongoing contract

This is a full time role working from home but will be required to attend as and when the business requires.

About the role

The TSO role provides a supportive Housing Management service to clients living within Temporary accommodation provided by L B Camden. Provision of the main point of contact for clients to manage their rent accounts, the Officer will seek to maximise income via rent accounts from homeless clients in hostel and/or other accommodation provision both inside and outside of Camden. To manage anti-social behaviour for the same client group and to deal with other breaches of licence as and when they arise. To proactively work with clients around optimising welfare benefits and navigating the Welfare benefit system. The thorough management of the tenure supports clients towards longer term independent living goals, with the aim that clients leave the service able to independently sustain their own tenure whether within Camden or elsewhere.

About you

You will have a background in and/or have previous experience of working with challenging client groups, preferably with some knowlge of the homelessness journey. A history of having managed rent accounts/the collection of debts, negotiation of repayment agreements, working with clients on budgeting. A sound knowledge of licence and tenancy management, experience of enforcement actions available including an understanding of how anti-social behaviour impacts on those affected by it. You will possess an awareness of any proposed changes in welfare reform and how this will impact a homeless client group as well as an understanding of the importance of maximising income and utilising the benefit system but also other avenues that may be available. Knowledge of grants and charities available to lower income households would be useful. You will have excellent IT skills to accurately ensure data is loaded in a methodical and logical manner. You will be able to demonstrate the ability to respond to anti-social behaviour and other breaches of licences/ awareness of the remedies/strategies available to the Council to pro-actively manage ASB.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months

**Salary**: £18.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 804086


  • Tenancy Progressor

    1 month ago


    Camden, United Kingdom Pro People Full time

    Tenancy Progressor KEY BENEFITS: - £27,000 - £35,000 Per Annum - Monday - Friday - Parking at office KEY REQUIREMENTS: - 12 months experience as a Tenancy Progressor - Must have experience referencing tenants - Must be well-spoken and hardworking My high-end client is looking for a Tenancy Progressor with at least 12 months experience. You must have...


  • Enfield Town, United Kingdom AKTON Resourcing Ltd Full time

    Temporary Accommodation Officer (Tenancy Sign-Up) Enfield I am recruiting for a local authority who is seeking a motivated and customer-focused individual to join the team as a Temporary Accommodation Tenancy Sign-Up Officer. In this role, you will be responsible for delivering an efficient and proactive sign-up service for tenants, ensuring compliance...


  • Enfield Town, United Kingdom AKTON Resourcing Ltd Full time

    Temporary Accommodation Officer (Tenancy Sign-Up)EnfieldI am recruiting for a local authority who is seeking a motivated and customer-focused individual to join the team as a Temporary Accommodation Tenancy Sign-Up Officer. In this role, you will be responsible for delivering an efficient and proactive sign-up service for tenants, ensuring compliance with...


  • Camden Town, United Kingdom Prime Recruitment Services Full time

    The duties may include: - Provide first line advice, referrals and completion of payments and resolution of queries for customers with primary attention to achieving a positive and personalised customer experience. - To work seamlessly across several customer service access channels - telephone, face-to - face, processing, correspondence and internet. - To...


  • Camden Town, United Kingdom 4Recruitment Services Full time

    **Advice and Assessment Officer - Camden (Temp Vacancy)** **Umbrella Pay Rate:£18.00ph** **Full-Time (37 hours)** **Job Purpose**: Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult...


  • Camden Town, United Kingdom Recroot Ltd Full time

    Recroot are looking for a Customer Services Officer to join our client based with Camden Council. Starting asap, working hours are **6pm to 11:45pm** **Salary**: £15.92 per hour Schedule: - Night shift - Weekend availability Work Location: In person Reference ID: 1026255

  • Liaison Officer

    4 weeks ago


    Camden Town, United Kingdom OmniRMS Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - Camden** **Ref : 107774** We are currently looking for a Liaison Offer to join a leading Facilities Management company covering the Camden region. The primary function of this role is to interface between all stakeholders in terms of liaison, involvement, community cohesion, customer care,...

  • Liaison Officer

    2 days ago


    Camden Town, United Kingdom OmniRMS Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - Camden** **Ref : 107774** We are currently looking for a Liaison Offer to join a leading Facilities Management company covering the Camden region. The primary function of this role is to interface between all stakeholders in terms of liaison, involvement, community cohesion, customer care,...


  • Camden, United Kingdom Veesupportservices Ltd Full time

    **Job Profile Information**:Neighbourhood Officer **This supplementary information for Neighbourhood Officer is for guidance and must be used in conjunction with the Job Capsule for**: **Job Zone**:Place - Housing and Tenancy. **Level - **Level 3, Zone 2 **Camden Way Category 2** **Role Purpose**: Camden’s role as a landlord is radically changing to...


  • Camden Town, United Kingdom Service Care Solutions Full time

    SEND Tribunal Officer About the role Camden Council are seeking a highly organised and experienced SEND Tribunal, Disagreement Resolution, Complaints and Workforce Development Officer to join their team. The successful candidate will be responsible for providing leadership in tribunal and formal disagreements, preparing cases for tribunal, liaising with...


  • Camden Town, United Kingdom Service Care Solutions Full time

    SEND Tribunal OfficerAbout the roleCamden Council are seeking a highly organised and experienced SEND Tribunal, Disagreement Resolution, Complaints and Workforce Development Officer to join their team. The successful candidate will be responsible for providing leadership in tribunal and formal disagreements, preparing cases for tribunal, liaising with Legal...


  • Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    Job Opportunity: Environmental Health OfficerJob Purpose: Are you passionate about ensuring the well-being of communities and businesses? Join our team as an Environmental Health Officer and play a vital role in delivering high-quality regulatory services to both businesses and residents within our borough.Main Duties and Responsibilities:Lead on case work...


  • Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    Community Library Officer Camden £21/hr Part time: 16/hr a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Community Library Officer in the Camden area. Must have experience with Library service before and can do part time throughout the week. Job Purpose: The postholder will have...


  • Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    Resident Liaison Officer - Fire Safety Team Camden I am recruiting for a local authority who is looking to recruit a Resident Liaison Officer to the Fire Safety Team in Capital Works.You will liaise with stakeholders across the service to maintain the highest standard of service for our residents. You will work closely with the Project Managers in the...


  • Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    Resident Liaison Officer - Fire Safety TeamCamdenI am recruiting for a local authority who is looking to recruit a Resident Liaison Officer to the Fire Safety Team in Capital Works.You will liaise with stakeholders across the service to maintain the highest standard of service for our residents. You will work closely with the Project Managers in the Capital...

  • SEND Support Officer

    4 weeks ago


    Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    SEND Support Officer Camden Job Role To undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value-for-money administrative service. In particular to be able to receive, file and issue documents to internal and external client groups as part of a statutory process. To be able to keep accurate...


  • Camden, United Kingdom Service Care Full time

    **Probation Service Officer** **Overview** The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. **LOCATION**:Camden and Islington **HOURS OF WORK**:37 hours **DURATION OF ASSIGNMENT**: 3 months **PAY RATE**:£20.85...

  • SEND Support Officer

    4 weeks ago


    Camden Town, United Kingdom AKTON Resourcing Ltd Full time

    SEND Support OfficerCamdenJob Role To undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value-for-money administrative service. In particular to be able to receive, file and issue documents to internal and external client groups as part of a statutory process.To be able to keep accurate records of...


  • Camden Town, United Kingdom Capital College Group Full time

    At Capital City College Group (CCCG) we are dedicated to transforming lives through exceptional education and training. Our focus is providing our learners with the skills to be successful in their futures, whether that is continuing in education through higher education, or an apprenticeship, or supporting them into a higher-level job. **About the...


  • Enfield Town, United Kingdom Ackerman Pierce Ltd Full time

    Do you have experience as a housing coordinator? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I'm excited to be able to recruit for Enfield Council who are looking for an experienced applicant to join an expanding move-on team! As a Housing Coordinator in the move on team you will...