Workforce Information Assistant

7 days ago

Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

We are expanding and are looking for someone to join our Workforce Information Team. If you are a team player, and embrace change - this is the role for you.

This is an exciting time to join the Workforce Information Team at Bedfordshire Hospitals, as there are several ambitious projects and developments planned. The Trust is embarking on a significant digital transformation journey, aiming to enhance the efficiency and accuracy of workforce management through advanced analytics, self-service, Robotic Process Automation (RPA) and the integration of cutting-edge technologies.

The Workforce Information Assistant plays a crucial role in supporting the effective management of workforce data within the Trust. Utilising the Electronic Staff Records (ESR) HR and Payroll system, this position ensures the accurate entry, amendment and reporting of employee information.

The post holder will work with the Workforce Information / Payroll Supervisor and Workforce ESR / Registration Authority (hereby referred to as RA) Lead to run the RA service and provide an effective administration service to the function. This may include occasional project support to the Workforce Information Senior Management Team.

The Workforce Information Assistant plays a crucial role in supporting the effective management of workforce data within the Trust. Utilising the Electronic Staff Records (ESR) HR and Payroll system, this position ensures the accurate entry, amendment and reporting of employee information.

The post holder will work with the Workforce Information / Payroll Supervisor and Workforce ESR / Registration Authority (hereby referred to as RA) Lead to run the RA service and provide an effective administration service to the function. This may include occasional project support to the Workforce Information Senior Management Team.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

REGISTRATION AUTHORITY

1) As RA Agent, administer the RA system, grant and issue new smartcards.

2) To troubleshoot smartcard access problems - unlocking and re-issuing smartcards

when necessary.

3) To maintain the RA database and ensure smartcards for leavers are cancelled in a

timely manner.

4) To provide administrative support to the Workforce Information / RA Manager and

contribute to RA audits.

INFORMATION AND REPORTING

1) Collate, manipulate and generate accurate workforce data and regular workforce

information reports as required for Line Managers, Directorates, HR Business

Partners, Finance Directorate and Senior Management.

2) Take full ownership of the quality of all reports provided, develop improvements and

escalate any issues to the Workforce Information / RA Manager.

3) Maintain and update Workforce Information databases and spreadsheets as

required.

4) Collate, manipulate and generate accurate workforce data and regular workforce

information reports as required for Line Managers, Directorates, HR Business

Partners, Finance Directorate and Senior Management.

5) Take full ownership of the quality of all reports provided, develop improvements and

escalate any issues to the Workforce Information / RA Manager.

6) Maintain and update Workforce Information databases and spreadsheets as

required.

7) Ensure workforce data capture and reporting mechanisms are effective, making

recommendations to the Workforce Information / RA Manager and implementing

changes as appropriate.

8) Reconcile complex data paying particular attention to detail and potential errors over

prolonged period.

ELECTRONIC STAFF RECORD (ESR)

1) Develop and maintain a good understanding of the ESR functionality to produce

requisite reports as and when necessary.

2) Provide accurate input of confidential information relating to staff and positions onto

the ESR payroll system.

3) To act as a point of contact for payroll and pension enquiries related to the ESR

system, liaise with the Payroll Provid

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