Charity Assistant

6 months ago


Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

This is your time to make a real difference This role offers ample opportunities to make your mark and to work with us in the Hospital and the Community on our projects, appeals and campaigns. Working within the wider Charity Team you will have the opportunity to gain skills and have variety within your working hours. If you have an interest in giving back and want to gain valuable experience, this could be for you

**JOB SUMMARY**:
This exciting role places you as the front line face of the Charity Team Your role is central to the whole team as you will be the first face to greet donors, patients and their relatives, volunteers, Trustees of the Hospital Charitable Fund and Hospital staff with regards to fundraising, volunteering and work experience.

As part of a diverse team you will lead on administrative functions and financial/banking tasks for the Charity team and help in the organisation of fundraising and volunteering activities on and off the hospital site, keeping track of assigned projects and tasks to ensure that support is optimised.

This integral role within the charity team offers you an opportunity to be a part of a bigger picture and really give back to something special.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatric.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

**KEY RESPONSIBILITIES**:
Charity Support
Support people wishing to fundraise or volunteer.
Thank donors promptly after they have donated, recording details on the database
Bank and process donations efficiently and in accordance with guidelines.
Manage the post into and out of the charity.
Provide administrative and clerical support to the Charity.
- Update the database with the monthly cashiers reports
- Support in updating the database with the all Money reports to include Just Giving, In Memory and Golden Giving.
- Keep accurate and up-to-date records of income and activities on fundraising database, and all other information ensuring that all substantive communications are recorded.
- Provide data extraction on events, projects for evaluation impact assessments.
Coordinate the fundraising collection tins.
Process all orders and requisitions and manage receipt of deliveries when they come into the department.
Support the Team and wider organisation in providing data and information about fundraising activities, supporters and potential new opportunities.
Support lottery enquiries and promotion of the lottery and shop.
Propose changes and more effective ways of carrying out administration to the Senior Management Team.
Manage the inventory, storeroom, donated gifts, merchandise and any other items used by the fundraising team for presentations and events.
Support on Light up a Life processing.
Support seasonal activity, ward visits, cheque presentations and present giving.
Understand the admin processes involved with Volunteering and Work Experience to include:

- Understanding how to take references, arranging DBS and health screening checks)
- Understanding how to keep the volunteer/work experience database kept up to date and all information is stored accurately and securely.
- Supporting where required with volunteering/work experience recruitment process.
- Support with the volunteer sign in app.
- Assist with the co-ordination of external organisations who wish to come in to the Trust to donate time, effort or gifts as part of their own employee-volunteering project.
- Assist with arrangements of functions/events as part of the Trust’s support for volunteers/work experience.

Event Support
Support with internal and external stalls, organising volunteers, collating the correct equipment and supporting on the stall.
Assist with the programme of bucket collections at supermarkets and football matches
- including coordinating the volunteers.
Assist with administration, organisation and promotion of major fundraising events such as fundraising dinners and concerts.

Office support
Act as the first point of contact, taking accurate messages, both on the telephone and in person.
Process orders and requisitions and manage receipt of deliveries when they come into the department.
Manage stock levels of o


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