Receptionist - Norfolk Probation Delivery Unit

6 months ago

Norwich, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 329681**Salary**:

- £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS CENTENARY HOUSE NORWICH, NR3 1RT, NPS PROBATION OFFICE KINGS LYNN, PE30 1HPAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Please note with this vacancy some work during evenings would be required.**

**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential
- The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £20,126, HM Prison & Probation Service contributes £5,333 towards you being a member of

  • Gp Front Door Receptionist at The Norfolk

    5 months ago

    Norwich, United Kingdom North Norfolk Primary Care Ltd Full time

    **Receptionist Role for GP Front Door Service** **Norfolk & Norwich University Hospital** **REPORTS TO: NNPC Clinical Operations Manager** **HOURS: shift work, to include evenings, weekends and bank holidays.** **Job summary**: As receptionist you will be part of a team of receptionists that work in the service. High levels of organisation,...

  • Receptionist / Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you looking for a rewarding career and do you want to be part of a friendly team? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality? If you have said...

  • Norfolk Careers Hub Coordinator

    1 week ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Careers and Enterprise Support RoleThe Norfolk and Suffolk Careers Hub is a partnership between The Careers and Enterprise Company, Norfolk County Council, and Suffolk County Council, working together to provide outstanding careers education to young people in over 140 secondary schools, special schools, and further education colleges.This is an exciting...

  • Receptionist - Acute Medical Unit (Amu)

    4 days ago

    Norwich, United Kingdom Norfolk And Norwich University Hospital Full time

    Job summary We are looking to employ highly motivated and organised individuals to join our busy receptionist team covering across 3 Acute Medical units plus our Same Day Emergency Care Department.The Department is extremely busy, and the work is challenging, fast moving and sometimes of a sensitive nature.The post will involves dealing with telephone and...

  • Receptionist - Acute Medical Unit (AMU)

    1 week ago

    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary We are looking to employ highly motivated and organised individuals to join our busy receptionist team covering across 3 Acute Medical units plus our Same Day Emergency Care Department. The Department is extremely busy, and the work is challenging, fast moving and sometimes of a sensitive nature. The post will involves dealing with...

  • Probation Services Officer Pdu

    5 months ago

    Norwich, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 355350**Salary**: - £25,310 - £30,968- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • Hospital Receptionist

    6 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11.44 per hour **Hours of Work**: 40 hrs a week, permanent role **Working as a Receptionist at Southern Hill Hospital your duties will include the following**: - To respond to customer enquiries in a friendly and...

  • Receptionist - Amu

    5 months ago

    Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    About the Department The award-winning Admin Team supporting our Acute Medical Units at NNUH makes the world go round for our medics, patients, and their families! This is no ordinary Admin role though, as your office will be a very busy ward area, where you will be embedded with our medical teams. Dealing with patients and their family members, on what is...

  • Receptionist

    6 months ago

    Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    We are looking for new receptionists to join our team. We are offering both full and part time hours. An enthusiastic, motivated, hardworking and flexible person is required to assist with the smooth running of this busy department. The postholder will be expected to provide an efficient, friendly and welcoming service to the patients as they arrive at...

  • Receptionist - Justin Gardener House

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Receptionist - Justin Gardener House

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Hospital Receptionist

    5 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, permanent role **Shift pattern**: Two week rota: Week 1 Mon/Tue & Sat/Sun Week 2 Wed/Thur/Fri 7.30am-8pm **Working as a Receptionist at Southern Hill...

  • Hospital Receptionist

    6 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, Shift Pattern: 3 shifts week 1, 4 shifts week 2 - includes weekends. Shifts are 07:30hrs to 20:00hrs, 1 hour break. **Working as a Receptionist at...

  • Receptionist - General Surgical Outpatients

    3 months ago

    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary Fixed term contract/secondment opportunity for 15 months An exciting opportunity has arisen for a conscientious, enthusiastic, highly motivated and organised Receptionist/Administrator to join the Norfolk and Waveney Urology Service. Urology is a busy and innovative specialty which treats problems of the urinary system and the...

  • Norfolk County Council Business Support Liaison

    2 weeks ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Permanent Contract | £23,500 - £23,893 per annum (Scale D) | 37 hours per week We are seeking a highly motivated and organised individual to join our team as a Business Support Liaison. In this varied role, you will provide administrative support to the Registrars and Management Team, ensuring seamless delivery of services across the county.As a Business...

  • Receptionist

    5 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Receptionist / Office Clerk

    5 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Telephonist & Out of Hours Receptionist

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Receptionist - Ophthalmology

    2 weeks ago

    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary The Ophthalmology department is based within the Outpatients West at the Norfolk & Norwich University Hospital. However, the successful candidate may also be asked to work at the Central Norwich Eye Clinic which is based in Grove Road, Norwich Main duties of the job An enthusiastic, motivated, hardworking and flexible person is...

  • Senior Receptionist

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...