Control Centre Information Coordinator

3 months ago

London, United Kingdom Transport for London Full time

**Control Centre Information Coordinator (NMCC)**
**042398**

**Organisation**
- NETWORK MANAGEMENT CONTROL CENTRE

**Job**
- Administration

**Position Type**
- Full Time

**Location: Southwark, London**

**Type: Permanent TfL Contract**

**Salary: £33,800 per annum plus 22% non-pensionable shift allowance, plus benefits**

**The team’s focus**

TfL Operations’ Network Management Control Centre (NMCC) helps to ‘Keep London Moving’. We are at our best when we come together in response to a major incident or delivering iconic events like RideLondon and the London Marathon. Our Control Centre is a dynamic, exciting environment that operates 24/7 and the diverse nature of the city is reflected in our teams and our people come from all walks of life. This is an exciting opportunity to join the team in the NMCC as we continue to ensure our people are at the heart of all decisions. This role will have the scope to build and develop skillsets across multiple areas of the NMCC and give the successful applicant the ability to become educated in several areas of incident management and communication protocols.

**Role**

**_You will responsible for; _**
- Composing, disseminating and quality assuring planned communications, drawing from a wide range of sources to accurately inform our Senior Leadership Team, partners and operational businesses to promote a common operating picture across the business.
- You will provide vital support to business-critical operations for planned and ad-hoc incidents, including operational calls and meetings by tracking actions and being responsible for timely accurate and relevant outputs.
- You will be responsible for ensuring data quality and completeness, seeking additional explanatory information when necessary, and the appropriate and timely sharing of information to various colleagues and stakeholders to inform decision-making and safeguard TfL's reputation.
- You will be responsible for undertaking ad-hoc reporting, analyses, liaison and general business operations functions as directed.
- You will use of a range of operational tools and systems to mitigate impact on the bus and road networks to keep London moving, as well as communicating this information directly to the general public via systems such as Countdown and the TfL website.

We are looking for motivated and enthusiastic people who care about making a difference. This is a role to be really proud of and you will be provided with training and development opportunities, so from day one you’ll be ready to go.

**Skills, Knowledge, Experience and Ways of Working**
- Do you have strong communication skills - written and verbal (essential)
- Do you have experience in media and communications, particularly in the traffic and transport sector (desirable)
- Are you able to tailor messages to specific audiences to protect and enhance business reputation (essential)
- Are you able to work as part of a high performing team to achieve a shared goal (essential)
- Are you computer-literate and able to use multiple systems in a dynamic environment (essential)
- Can you multitask and prioritise your work in a dynamic operational environment (essential)
- Do you have excellent attention to detail and ability to ensure high quality and consistency of outputs (essential)
- Do you have a good knowledge of communication tools and platforms and good practical experience within a time sensitive dynamic environment (essential)
- Can you work collaboratively and share your knowledge with others so everyone can make better decisions (essential)

**Shifts**

Working as part of a 24/7 operation in our advanced control centre in Southwark, you will be working a shift roster made up of early shifts (mainly 06:30 - 14:30), late shifts (14:00 - 22:00) and night shifts (21:30 - 07:00 or 21:30 - 08:30) on a rotational basis. There are some variations in the shift lengths on the roster particularly on weekends (e.g. 08:00 - 20:00).

**Equality, diversity and inclusion**

**Application Process**

**Benefits**

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel

  • Data Centre Information Coordinator

    3 weeks ago

    London, United Kingdom CSG Talent Full time

    Information Coordinator: The Custodian of DocumentationCompetitive Salary PackageAre you skilled at creating order from disorder?We are looking for a detail-oriented and systematic individual to become a vital part of our client's innovative team as an Information Coordinator. This role transcends typical administrative duties; it is essential to the success...

  • Head of Operational Control Centre

    3 months ago

    London, United Kingdom Vattenfall Full time

    **Company Description** Vattenfall is a European energy company with approximately 20 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to make fossil-free living possible within one generation. To be able to reach this...

  • Project Coordinator

    3 weeks ago

    London, United Kingdom Centre for Information Resilience Full time

    About CIRThe Centre for Information Resilience (CIR) is an independent, non-profit social enterprise dedicated to identifying, countering and exposing influence operations. Our mission is to raise awareness of the threat to democracy and objective truth from influence operations, including disinformation, and help to counter it.CIR currently fulfils its...

  • Learning and Engagement Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Southbank Centre Full time

    About the RoleWe are seeking a highly motivated and resourceful Learning and Engagement Coordinator to join our Culture team on a full-time permanent basis. The successful candidate will work across a variety of responsibilities, including contributing to the mission, aims, and objectives of the Culture team's work, providing effective day-to-day support to...

  • Copleston Centre Building and Facilities Manager

    1 month ago

    London, United Kingdom Copleston Centre Full time

    We are looking for someone with knowledge, experience and enthusiasm who can respons creatively to the exciting developments to our building, services and facilities. We are looking for the right person to: manage and oversee the maintenance and running of the Copleston Centre and Church building and facilities; ensure all areas related to our diverse...

  • Information Coordinator

    3 weeks ago

    London, United Kingdom TN United Kingdom Remote Work Freelance Full time

    SES Engineering Services are looking for a Information Co-ordinator to join our team in Wimbledon, focussing on high profile, technically complex mechanical and electrical projects across multiple sectors.If you are passionate about supporting our onsite teams and looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself...

  • Accounts Receivable Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Southbank Centre Full time

    We are seeking a dedicated Accounts Receivable Coordinator to become a vital part of our Finance team on a full-time, permanent basis.This position is accountable for the precise recording and reconciliation of all sales and banking transactions within our financial system. The role is integral to the Accounts Receivable division, which comprises a Credit...

  • Executive Artistic Coordinator

    3 months ago

    London, United Kingdom Southbank Centre Full time

    **We are looking for an Executive Artistic Coordinator to join our Arts Programming department on a permanent, full-time basis.** The role of Artistic Coordinator has been created to provide day-to-day support to both the Artistic Director of Southbank Centre, Mark Ball, and the Chair of Southbank Centre, Misan Harriman. This is an exciting new role,...

  • Children’s Centre Coordinator

    3 months ago

    London, United Kingdom Ealing Council Full time

    Job description Ealing Children Centres offers an integrated service to improve outcomes for young children and their families (Pre-birth to 5 years old). The Centre’s aim to offer joined up services including education, childcare, family support and health services. An exciting opportunity has arisen to be part of Ealing’s children’s centres. We...

  • Facilities Coordinator

    3 months ago

    London, United Kingdom Hargrave Hall Community Centre Full time

    Hargrave Hall Community Centre is looking to appoint a facilities coordinator with the responsibility for the day to day operation of the centre. It is a pivotal role, ensuring a vibrant and well managed facility for the benefit of local residents and organisations. The Centre is an self funded community facility managed by Hargrave Hall Community...

  • Embedded Site Security Coordinator

    5 days ago

    London, United Kingdom Control Risks Full time

    This role will be supporting a prestigious client in the legal sector. At the direction of the Senior Regional Security Manager (UK/EMEA) and working closely with the Associate Director of Facilities Services, the Site Security Coordinator will plan, organise, and oversee the day-to-day operations of the client’s security in their London office. This...

  • Embedded Security Operations Coordinator

    5 days ago

    London, Greater London, United Kingdom Control Risks Full time

    Job SummaryThis role will be supporting a prestigious client in the legal sector. At the direction of the Senior Regional Security Manager (UK/EMEA) and working closely with the Associate Director of Facilities Services, the Embedded Security Operations Coordinator will plan, organise, and oversee the day-to-day operations of the client's security in their...

  • Embedded Security Operations Coordinator

    4 days ago

    London, Greater London, United Kingdom Control Risks Full time

    Job SummaryThis role will be supporting a prestigious client in the legal sector. At the direction of the Senior Regional Security Manager (UK/EMEA) and working closely with the Associate Director of Facilities Services, the Embedded Security Operations Coordinator will plan, organise, and oversee the day-to-day operations of the client's security in their...

  • Learning & Engagement Coordinator

    2 weeks ago

    London, United Kingdom Southbank Centre Full time

    We are currently looking for a Learning and Engagement Coordinator to join our Culture team on full time permanent basis.  The Culture team brings together expertise in Equity, Diversity & Inclusion, Internal Communications & Engagement, and Learning & Development to ensure a cohesive and intentional approach to our internal organisational culture.  ...

  • Information Coordinator

    3 weeks ago

    London, United Kingdom Wates Full time

    SES Engineering Services are looking for a Information Co-ordinator to join our team in Wimbledon, focussing on high profile, technically complex mechanical and electrical projects across multiple sectors.If you are passionate about supporting our onsite teams and looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself...

  • Information Controller

    3 months ago

    London, United Kingdom Network Rail Full time

    Information Controller **Location**: London, GB **Department Name**: IC Head of Programme Management (453150) G2 **About Network Rail**: Join Our Team at Network Rail! Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is...

  • Embedded Security Operations Coordinator

    6 hours ago

    London, Greater London, United Kingdom Control Risks Full time

    About the RoleThis is a challenging opportunity to support a prestigious client in the legal sector. As the Embedded Security Operations Coordinator, you will work closely with the Senior Regional Security Manager (UK/EMEA) and the Associate Director of Facilities Services to plan, organize, and oversee the day-to-day security operations in the client's...

  • Embedded Security Operations Coordinator

    3 hours ago

    London, Greater London, United Kingdom Control Risks Full time

    About the RoleThis is a challenging opportunity to support a prestigious client in the legal sector. As the Embedded Security Operations Coordinator, you will work closely with the Senior Regional Security Manager (UK/EMEA) and the Associate Director of Facilities Services to plan, organize, and oversee the day-to-day security operations in the client's...

  • Medical Office Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Suttons Wharf Health Centre Full time

    Job SummaryThe Suttons Wharf Health Centre is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our health centre.Key ResponsibilitiesProvide administrative support to our healthcare team, including answering phone calls,...

  • Medical Office Coordinator

    7 hours ago

    London, Greater London, United Kingdom Fitzrovia Medical Centre Full time

    About Fitzrovia Medical CentreFitzrovia Medical Centre is a dynamic and compassionate healthcare provider dedicated to delivering exceptional patient care. Our team is committed to staying updated with the latest medical and technological advancements to ensure the best possible outcomes for our patients.Job SummaryWe are seeking a skilled Medical Office...