See more Collapse

Customer Service Apprenticeship

2 months ago


Ipswich, United Kingdom West Suffolk College Full time

Opportunity information

Salary £10140 per year
Duration 12 months
Advert closing date 13/03/2024

Description

We are a small family run online retail business. We stock specialist products for all Special Educational Needs. We dispatch on average 100 orders a day to schools, colleges, universities, prisons, hospitals and private individuals. We are currently looking for Customer Service apprentice to join and learn within our team.

We have a vacancy for someone to work within Customer Service, the role will require:

- Answering the telephone and assisting customers with queries, placing orders and advice regarding products.
- Website maintenance to make sure the correct information is available and up to date for our customers.
- Digital Marketing.
- Stock adjustment to maintain the correct stock levels.
- Picking and Packing as required.
- Answering Social Media enquiries and keeping relevant social media posts updated.

Entry requirements

Maths and English GCSE grades 4 or above - Desirable.

Training to be provided
- The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
- Day release to West Suffolk College.
- Functional skills will be studied if equivalent qualifications are not held.

Things to consider

Please be aware, there will be long periods of computer/screen work.

Skills required

Array

Future prospects

The opportunity to secure a long-term position within the organisation upon completion of the apprenticeship.

Hours per week 30
Working week Monday - Friday, between 9am and 3:30pm
Apprenticeship standard Customer service practitioner (Level 2)

Ipswich, Suffolk, England, IP3 0ET


We have other current jobs related to this field that you can find below


  • Ipswich, United Kingdom Mavam Group limited Full time

    **Job Title: Customer Service Apprentice - Reception** An exciting and rare opportunity to build a career in Customer Service and Business Administration within an ambitious and growing company. We are looking for a confident and organised individual with excellent people skills to be the front of house and first point of contact for all enquires coming...


  • Ipswich, United Kingdom DSV Full time

    It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Ipswich. Join our dynamic team and embark on an...


  • Ipswich, United Kingdom DSV Full time

    **Location/Working hours**: - Ipswich, IP2 8SA - Mon - Fri - Full Time (Multiple Roles Available) - Start Times - Immediate **Main purpose of the job/apprenticeship**: To learn and understand the key elements of Freight Forwarding and Ocean Product within DSV. Using the knowledge gained from your industry recognised apprenticeship and your practical...


  • Ipswich, United Kingdom DSV Full time

    **Location/Working hours**: - Ipswich, IP2 8SA - Mon - Fri - Full Time (Multiple Roles Available) - Start Times - Immediate **Main purpose of the job/apprenticeship**: To learn and understand the key elements of Freight Forwarding and Ocean Product within DSV. Using the knowledge gained from your industry recognised apprenticeship and your practical...


  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have a new, exciting opportunity for an experienced trainer within our Faculty of Education, working across the whole Trust. The Trust’s offering of in-house apprenticeship delivery is a new provision. You will work as part of the Apprenticeship Delivery Team to run this service and meet the Trust’s 5-year business plan. You will work with a diverse...

  • Theatre Assistant

    2 months ago


    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are looking for a motivated, enthusiastic and flexible individual to join our Operating Theatres Units in ODCU as part of an apprenticeship scheme. You will undergo an induction programme incorporating all essential competencies to enable the delivery of quality peri-operative patient care. You will join a friendly and extremely flexible team, who...


  • Ipswich, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Ipswich** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / 4 hour shifts to be Flexible between 7.00 - 22.00** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done...


  • Ipswich, United Kingdom LMP Group Full time

    **Level 3 Teaching Assistant Apprenticeship - Westbourne Academy (Academy Transformation Trust)** **About the Employer** Westbourne Academy is not just a school it is a microcosm of the world with students from all around the globe. Between them, they speak 32 languages and their differing perspectives on learning and life makes this a unique academy in...

  • Customer Service

    2 months ago


    Ipswich, United Kingdom TSR Ipswich Full time

    TSR Ipswich Ltd are looking for a individual to work for a highly reputable business in the Ipswich area on a full time contract. This role is an office base role, which is Monday to Friday and may include Saturdays during the businesses peak times of business. - Great eye for attention to detail - Able to work to deadlines and under pressure - Excellent...


  • Ipswich, United Kingdom HTG Trading ltd Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Advisor. As a Customer Service advisor, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is a great opportunity for someone who enjoys working in a fast-paced...


  • Ipswich, United Kingdom Bristos Skoda (Ipswich) Full time

    Bristos Skoda are recruiting for a Service Advisor (Apprentice). The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. As a Service Advisor (Apprentice), you will need to be organised, professional, knowledgeable, enthusiastic and well presented. The working...


  • Ipswich, United Kingdom Your Commercial Recruiter Full time

    **Customer Service Advisor** - £27,000 - £30,000 per year (depending on experience) - Full-time, office based in Ipswich, 830am - 5pm Monday to Friday - Clear progression opportunity to Customer Experience Manager **Are you looking role a customer services role with a clear promotion path into a leadership role?** In this Customer Service Advisor role,...


  • Ipswich, United Kingdom Tennial Personnel Full time

    Customer Service RepresentativeTennial Personnel are looking for a full time permanent Customer Service Representative to help organize and run our client’s online retail store. ideal candidate will be a proficient MS Office user, have excellent written and verbal communication skills with attention to detail and be punctual, responsible and reliable. You...


  • Ipswich, United Kingdom Opus People Solutions Full time

    We are seeking a highly motivated and customer-focused individual to join our clients team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. If you have a passion for delivering outstanding customer service and possess excellent...


  • Ipswich, United Kingdom Morgan Ryder Full time

    CUSTOMER SERVICE ADVISOR £24k basic plus bonus generous holidays, pension, progression opportunities Monday - Friday Ipswich We require a highly motivated Customer Service Advisor to provide first class customer service and support to an established client base. Working for a global manufacturing business, who supply into growing industrial markets my...


  • Ipswich, United Kingdom Opus People Solutions Full time

    We are seeking a highly motivated and customer-focused individual to join a fantastic team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support. This position requires excellent communication skills, the ability to analyze customer needs,...

  • Customer Service

    2 months ago


    Ipswich, United Kingdom Bakers + Baristas Full time

    **Job Summary** Preparing various hot drinks and cold drinks. Preparation of freshly baked muffins, panini‘s, baguettes, toasties, sandwiches etc. Full training will be provided on site. Excellent record of customer service. Cleanliness is paramount for us and the food industry. We would welcome honest, reliable, trustworthy and friendly individuals with...

  • Customer Service

    1 month ago


    Ipswich, United Kingdom Bakers + Baristas Full time

    **Job Summary** Preparing various hot drinks and cold drinks. Preparation of freshly baked muffins, panini‘s, baguettes, toasties, sandwiches etc. Full training will be provided on site. Excellent record of customer service. Cleanliness is paramount for us and the food industry. We would welcome honest, reliable, trustworthy and friendly individuals with...


  • Ipswich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Ipswich, IP1 5FG **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for...


  • Ipswich, United Kingdom Bermar (International) Ltd. Full time

    Join Bermar, a global leader in wine and Champagne preservation systems, as a Customer Service Executive and be a crucial part of our mission to deliver exceptional support to our valued clients in the hospitality industry. In this pivotal role, you will ensure smooth operations and exemplary customer service by managing orders, addressing customer...