Air Import Co-ordinator

3 months ago

Hounslow, United Kingdom Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA._
- CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?_

YOUR ROLEAs an Import Coordinator, you will be responsible with providing a high standard of customer service to our customers. Working in the Import department, you will be required to process import documentation and engage with various external customers to ensure shipments are administered from start to finish.- WHAT ARE YOU GOING TO DO?- Execute import shipments effectively and efficiently to meet and exceed customer expectations.
- Provide accurate, valid and complete information.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Support with customs clearance procedures and confirm all delivery requirements using internal systems/
- Build sustainable relationships with customers.

WHAT ARE WE LOOKING FOR?- To be successful in this role we are looking for someone with import experience ideally within a 3PL environment. Customer service will be at the heart of everything you do and you will be an excellent communicator. Ideally you will have proven experience of customs experience and have the ability to build relationships.WHAT DO WE HAVE TO OFFER?- With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.-
ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

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