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Brazilian Portuguese Language Customer Service

4 months ago

StokeonTrent, United Kingdom bet365 Full time

**Overview**:
**Operations**:
**Full Time**:
**Closes 09/03/23**:
**Stoke-on-Trent**:
**Full Time**:
**Closes 09/03/23**:
**Who we are looking for**:
Conosco, você terá total apoio ao longo de sua carreira e encontrará muitas oportunidades de desenvolvimento e progressão junto à nossa empresa. Oferecemos treinamento completo através de nosso abrangente plano de treinamento de forma a equipar você com os conhecimentos e habilidades necessárias para auxiliar os nossos clientes.

O cargo oferece um contrato permanente em tempo integral, com 40 horas trabalhadas por semana. É necessário ter flexibilidade para trabalhar quaisquer cinco dias entre sete, inclusive em horários noturnos e aos fins de semana.

Em troca, oferecemos um salário competitivo, um generoso esquema de bônus e uma ampla gama de benefícios. O salário inicial para esta posição é de £24,710 por ano, aumentando para £25,688 após a conclusão bem-sucedida do treinamento.

Esta posição é elegível para inclusão na política de trabalho híbrido da empresa.

**Preferred skills and experience**:

- Paixão pela prestação de um serviço excepcional ao cliente.- Boas habilidades pessoais.- Fluência verbal e escrita em português do Brasil.- Boa comunicação em inglês.- Capacidade de executar várias tarefas simultaneamente.- Foco em soluções.- Competência informática, alfabética e matemática.**Main Responsibilities**:

- Usar o português do Brasil para se comunicar eficientemente com nossos clientes.- Coordenar-se com os departamentos internos a fim de solucionar as dúvidas de nossos clientes.- Proporcionar uma experiência positiva ao cliente e resolução de primeira.-
- Usar ferramentas internas para auxiliar e assumir a questão do seu cliente.- Promover o jogo seguro.- Manter o conhecimento das políticas, procedimentos e requisitos de licenciamento.**Want to become part of the team?**:
**The benefits of working with us**:
**Bonus Schemes**:
**Recognition for your performance and hard work.**:
**Company Pension**:
**Preparing you for later life with a top pension.**:
**Employee Assistance Programme**:
**Supporting the wellbeing of you and your family.**:
**Eye Care**:
**In a digital world, we help take care of your vision.**:
**Income Protection**:
**Your income is protected, just in case.**:
**Life Assurance**:
**Peace of mind for your family in any eventuality.**:
**Life Event Gifts**:
**Your big occasions deserve to be celebrated.**:
**Long Service Awards**:
**A thank you for your dedication and loyalty.**:
**Stoke-on-Trent**:
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

**Our location**:

- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.

**What we get up to**:
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

**Some location benefits**:
**On-Site Restaurant**:
**Tea and Coffee Service**:
**Great Commuter Links**:
**Company Leisure Facility**: