Patient Experience Office

Patient Experience AdvisorAbout the RoleThe Patient Experience Advisor will contribute to the management of the Patient Advice and Liaison Service (PALS) within the Patient Experience Team. This involves providing efficient and confidential day-to-day advice and co-ordination of responses to service users, carers, stakeholders, and others who contact the...

To provide an independent, competent, confidential, and professional service to patients, their families, friend, and carers who have made a complaint about the care and treatment they have received. Patient Experience Officer (Complaints) The Trust welcomes all feedback that it receives from patients, relatives and the wider public; concerns and...

**You'll be response for**: Leading and managing patient safety initiatives including implementation of the Patient Safety Incident Response Framework (PSIRF) across the organisation ensuring a consistent and thorough approach to incident investigations and learning. Coordination of reviews and responses to incidents in line with PSIRF ensuring timely and...

Job summary The post holder will work within the Patient Experience Team and will be responsible for contributing to the management of the Patient Advice and Liaison Service (PALS) as a member of the team. This involves providing an efficient and confidential day-to-day advice and co-ordination of responses to service users, carers, stakeholders...

Job summary The post holder will work within the Patient Experience Team and will be responsible for contributing to the management of the Patient Advice and Liaison Service (PALS) as a member of the team. This involves providing an efficient and confidential day-to-day advice and co-ordination of responses to service users, carers, stakeholders...

The opportunity has arisen for an experienced and conscientious administrator to support our patient experience and engagement team. The patient experience and engagement team are the central hub for patient and public feedback relating to services delivered by West Suffolk Foundation Trust; providing high quality support and assistance to our community....

Patient Service Officer Band 3 Base - Clatterbridge Cancer Centre - LILAC CENTRE ST HELENS, WARRINGTON Hours - 37.5 Hours An exciting opportunity has arisen in Clatterbridge Cancer Centre, hub at St Helens site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with...

**Patient Liaison Officer** **The St Edmunds Hospital** **37.5 Hours & Permanent** **Salary: Up to £27,500 (depending on level of experience, training and qualification)** **The St Edmunds Hospital** in Bury St Edmunds** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics,...

About the RoleThe Patient Experience Advisor will work within the Patient Experience Team at Cambridgeshire Community Services NHS Trust, contributing to the management of the Patient Advice and Liaison Service (PALS). This involves providing day-to-day advice and coordination of responses to service users, carers, and stakeholders.Main Duties and...

**To be responsible for the processing of**: 1. Exemption Certificates 2. National Back Office (NBO) transactions 3. GP Links submissions 4. Medical records and general duties within Registration. To investigate and resolve telephone and fax queries from General Practices, Clients and other NHS Organisations. To ensure the compliance and continuation of the...

Are you interested in a new exciting opportunity to develop your career? Working as part of the discharge hubs the Discharge Support Worker will ensure that all discharges from a defined number of mental health acute, dementia, rehab and older person's beds are processed and coordinated in such a manner to ensure that patients are placed in an environment...

Are you interested in a new exciting opportunity to develop your career? Working as part of the discharge hubs the Discharge Support Worker will ensure that all discharges from a defined number of mental health acute, dementia, rehab and older person's beds are processed and coordinated in such a manner to ensure that patients are placed in an environment...

**St Neots Medical Practice** is looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...

An opportunity has arisen within the Women’s and Children’s Clinical Support Services Division, for an ERS Scanning Administrator, Band 2 - Usual hours of work are 08:30-16:30. The postholder will be a part of team working on the digitalisation of patient’s medical records, ensuring targets, priorities and accuracy of all data processed onto the...

**St Neots Health Centre** is looking for **Patient Navigators** Are you looking to join a dynamic and friendly team in a healthcare setting? We are currently seeking a motivated individual to join our busy administrative team at St Neots Health Centre. As part of our administration team you will play a crucial role in ensuring the smooth and efficient...

**Modality Partnership Birmingham Division** has a full-time vacancy for a Patient Services Assistant (Receptionist). The postholders will work within Smethwick Medical Centre and across Black Country Family Practice, when required within the Birmingham Division of the Modality Partnership. We are seeking dedicated postholders to join our team and who can...

Job Title – Patient AdvisorOptical Express is a leading provider of eye care services, and we are seeking a highly skilled Patient Advisor to join our team.As a Patient Advisor, you will play a critical role in ensuring that our patients receive exceptional care and a 5-star service experience.Key Responsibilities:Building Strong Relationships: Develop and...

About the RoleWe are seeking a highly skilled and compassionate Patient Advisor to join our team at Parcliffe Medical Centre. As a key member of our patient services team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide a warm and welcoming first point of contact for patients, responding to their...

Registered Nurse OpportunitybeBee Professionals in St Helens is seeking a compassionate and experienced Registered Nurse to provide high-quality patient care and contribute to our healthcare team's success.Key Responsibilities:Assess and monitor patient health, administering medications and treatments as required.Collaborate with physicians and other...

Location Head Office Reports to Head of Governance and Quality Role summary A Patient Safety Partner is someone who is actively involved in the design of safer healthcare at the Independent Health Group. Patient Safety Partners at IHG will play an important role by working alongside staff and patients to shape and influence the safety and quality agenda...