Insurance Claims Assessor

6 months ago


Brighton, United Kingdom Reset Recruitment Full time

**Claims Assessor**

**Location: Brighton**

**Salary: £25k - £30k DOE + Great company benefit package**

**Hours: Mon-Fri 9am - 5pm of 10am - 6pm**

Do you have a proven claims background ideally within accident, sickness and unemployment and want to work for a supportive, friendly organisation that offers a fully funded CII qualification and career progression? If so, I have a unique role working within a well-established brokerage that are expanding and offer a proactive and modern working environment in Brighton.

You will support the business by overseeing the ongoing claims management process and procedures on a day-to-day basis.

**Responsibilities**:

- Be able to communicate effectively, both in written format and verbal expression.
- Demonstrate attributes of honesty, integrity, due skill, care, and diligence always.
- Provide advice on making new claims and the process involved.
- Processing new claim notifications
- Fully analyse the claim made by the policy holder.
- Collecting accurate information and documents to proceed with a claim.
- Assess and determine the outcome of the claim and issue decision updates.
- Monitor and update ongoing and existing claims.
- Fully manage claims from beginning through to settlement.
- Investigate potentially fraudulent claims.
- Handle first stage complaints associated with a claim.
- Liaise with the team to deliver marketing leading service standards.
- Proven claims handling experience with a strong knowledge in casualty claims handling process and procedures.
- Knowledge of accident, sickness, and unemployment policies.
- Excellent communication and investigative skills.
- Excellent level of understanding of the regulatory requirements of the FCA.
- Ability to manage your own caseload to ensure prompt, timely and effective handling of claims.
- Great IT skills and can pick up new inhouse systems quickly.
- Outstanding customer service skills.

This is a great opportunity to move into an organisation that offers great training and growth opportunities. To be considered for this role please forward your CV ASAP

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Claims Processing: 1 year (required)

Work Location: In person

Reference ID: 1589


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