Claims Adviser
7 months ago
**Company Description**
Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at** Legal & General Retail** is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions.
Are you passionate about helping others when in need? Are you naturally empathetic? This is an inbound telephony role based in our **Hove office** in our **Insurance Claims Team**. If you love helping people, have good attention to detail, and enjoy variety, this is the role for you
As a Customer Claims Adviser, you'll be making a difference to our customers, specifically those who hold protection policies with us. You'll be making sure that their claim is dealt with sensitively and efficiently.
This role has a starting salary of £25,000 plus discretionary bonus*. In addition, this team has a development progression scheme. You will work 35 hours a week Monday to Friday between the hours of 0900-1730. We have a hybrid working model where you can work from home 3 days and in the office 2 days a week following site-based training.
**We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get**:
- You’ll have the opportunity to participate in our annual, performance-related bonus scheme (discretionary)
- As your skillset grows, it’s possible your earning potential will too.
- 25 days holiday, plus bank holidays, 26 days after 2 years’ service. You can also buy and sell holiday.
- Generous pension contribution
- Life assurance x8 of base salary
- Private medical insurance
- Recommend L&G as a great place to work and earn money if someone you know joins us.
- A variety of company share schemes, discounts at a huge range of high street stores and on our own products.
- ** What you’ll be doing**
- Given the nature of what we do, sometimes these calls can be emotive, so, we’re looking for people who are naturally caring, empathetic and resilient.
- Completing and managing claim tasks in conjunction with best practice guides, accurately and in a timely manner.
- Taking responsibility for all customer communication, keeping the customer informed.
- Identifying complaints and taking ownership for trying to resolve them.
- Liaising with third parties such as reinsurers and medical providers in a professional, friendly, and efficient manner.
- Utilising the most appropriate method of contact and ensuring that customers’ expectations of service are met.
- Contributing to claims projects or other team or department initiatives.
**Qualifications**
- The skills below are important to us. Rest be assured, we will show you the L&G way. You’ll be in induction for a couple of weeks so, you’ll have the tools you need before you start helping our customers.
- Strong communication skills and passion to support customers, whatever their personal circumstances.
- Excellent communication skills, both written and verbal.
- Offering support and feedback to other colleagues, contributing to a highly motivated, straightforward, and collaborative culture.
- For our most vulnerable customers, you’ll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General.
- Confidence in using a desktop or laptop and experienced in using MS Office.
- Ability to anticipate and resolve problem
- Ability to manage own time productively and prioritise workload effectively
**Additional Information**
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
Great minds don’t have to think
-
Customer Claims Adviser
6 months ago
Hove, United Kingdom Legal & General Full timeYour role at a glance Are you passionate about helping others when in need? Are you naturally empathetic? This is an inbound telephony role based in our** Hove** office in our **Insurance Claims Team**. If you love helping people, have good attention to detail, and enjoy variety, this is the role for you! As a **Customer Claims Adviser**, you'll be making a...
-
Insurance Claims Administrator
6 months ago
Hove, United Kingdom Reset Recruitment Full time**Insurance Claims Administrator** **Salary: £22k - £26k** **Location: Hove (potential hybrid working after successful probation of 6 months)** **Hours: Mon - Fri 9am - 5pm** **Free off-street parking available** Do you want to work for a well-established brokerage that offers a professional and friendly working environment, a chance for further study...
-
Tax Manager Advisory
1 week ago
Brighton and Hove, United Kingdom TPF Recruitment Full timeTPF Recruitment are recruiting for an Accountancy Practice Tax Manager on behalf of our highly reputable and growing client based in Brighton. Our client is one of the most respected firms of chartered accountants in Sussex; they boast a fantastic reputation and have an exciting client base made up of clients within the entertainment sector. These include...
-
Corporate Tax Expert
15 hours ago
Brighton, Brighton and Hove, United Kingdom Pro Talent Full timeOur client, a well-established Chartered Accountancy firm, is seeking a Corporate Tax Expert to join their team in Brighton and London. This firm offers a comprehensive range of business advisory and accounting services to a wide client base.As a Corporate Tax Expert, you will be responsible for advising clients on tax-related matters, including corporate...
-
Mixed Tax Professional
1 week ago
Brighton, Brighton and Hove, United Kingdom Pro Talent Full timeAbout the Role">Our client, a leading Chartered Accountancy firm in Brighton, is seeking an experienced Mixed Tax Manager to join their team. The ideal candidate will have a strong background in tax advisory services, with experience in managing teams and advising clients on complex tax issues.">Key Responsibilities">The successful candidate will be...
-
Client Support Administrator
6 months ago
Brighton, United Kingdom red robin recruitment Full time**Client Support Administrator**: **Brighton | Permanent | £23,000 plus bonus**: Join a dynamic financial advisory firm renowned for its exceptional industry reputation and entrepreneurial spirit. You have the opportunity to become an integral part of a supportive team, contributing to the company’s growth and benefiting from a collaborative workplace...
-
Customer Support Executive
7 months ago
Brighton, United Kingdom red robin recruitment Full time**Customer Support Executive**: **Brighton | Permanent | £23,000 plus bonus**: Join a dynamic financial advisory firm renowned for its exceptional industry reputation and entrepreneurial spirit. You have the opportunity to become an integral part of a supportive team, contributing to the company’s growth and benefiting from a collaborative workplace...
-
Senior Employment Law Advisor Wanted
1 week ago
Cambridgeshire and Peterborough, United Kingdom BCL Legal Full timeThis is a unique opportunity to join BCL Legal's in-house legal team as a senior employment law advisor.As part of a close-knit team, you will gain exposure to a diverse range of legal matters and have support to grow your career. The role involves advising and supporting members & the business on employment law & regulatory matters, from disciplinary and...
-
Client Support Executive
7 months ago
Brighton, United Kingdom red robin recruitment Full time**Exciting Role as Client Support Executive in a Dynamic Financial and Insurance Advisory Firm** **Brighton | Permanent | £23,000 - £24,000** Dive into the financial services sector with a fast-paced, vibrant, growing firm in Brighton. This company provides an entrepreneurial culture paired with an impressive list of benefits and a clear path for career...
-
Corporate Tax Manager
8 months ago
Brighton, United Kingdom Carpenter Box Full timeWe are looking for a motivated, dynamic individual that can provide tax advice across a wide variety of sectors and taxes. Training and support will be provided to the right individual to further develop existing tax knowledge. You must be CTA qualified or ACA/ACCA qualified and keen to study towards CTA. Experience with corporate taxes is essential and...
-
Senior Litigation Specialist
6 days ago
Brighton, Brighton and Hove, United Kingdom Brittontime Full time**Brittontime: A Leader in Exceptional Legal Services**We are actively seeking a highly skilled Litigation Solicitor to join our distinguished team and play a pivotal role in our mission to deliver exceptional legal services. As a key member of our civil litigation team, you will have the opportunity to amplify our firm's business development efforts through...
-
Tax Manager Advisory Role in Brighton
2 weeks ago
Brighton, Brighton and Hove, United Kingdom TPF Recruitment Full timeTPF Recruitment is recruiting for a highly skilled Tax Manager to join our client, a reputable firm of chartered accountants based in Brighton. This exciting opportunity will see you working with a prestigious client base in the entertainment sector, servicing actors, artists, sports professionals, bloggers, vloggers, and YouTubers.Key...
-
Risk Management Professional
1 week ago
Brighton, Brighton and Hove, United Kingdom Inshur Inc. Full timeCompany OverviewInshur Inc. is a leading provider of insurance solutions for the on-demand economy. Our mission is to make coverage accessible and fair for drivers, using data, technology, and insurance expertise to keep premiums affordable and deliver results for partners.Job RoleWe are seeking an experienced Compliance Officer to join our team. As a key...
-
Insurance Regulatory Specialist
1 week ago
Brighton, Brighton and Hove, United Kingdom Inshur Inc. Full timeAbout UsInshur Inc. is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. With a focus on embedded insurance solutions and complementary technology integrations for digital platform providers, we've been helping drivers stay on the road since 2016 through our data, technology, and...
-
Pensions Administrator
7 months ago
Brighton, United Kingdom Recruit UK Full time**Job** **Title**: Senior Pensions Administrator **Industry**: Financial Services **Location**: Brighton **Salary**: £26,000 - £35,000 **Ref**: 8235 Recruit UK are working on an excellent opportunity for an Employee Benefits Administrator position in Brighton to join a leading Financial Advice firm. The client is a well-established, award winning,...
-
Compliance Expert
1 week ago
Brighton, Brighton and Hove, United Kingdom Inshur Inc. Full timeAbout Inshur Inc.We are a cutting-edge provider of insurance solutions for the on-demand economy, making coverage accessible and fair for drivers. Our expertise in data, technology, and insurance underpins our innovative offering, keeping premiums affordable and delivering results for partners.Job SummaryWe are seeking an experienced Compliance Officer to...
-
Bodyshop Estimator
7 months ago
Brighton, United Kingdom Group 1 Automotive UK Full time**Group**_1 _**Automotive** **Bodyshop Estimator** Salary £34,000 - £43,000 OTE Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our BMW & MINI Approved Bodyshop in Brighton is looking to...
-
Apprentice Pm Assistant
7 months ago
Hove, United Kingdom PMA Full time**Well BN (Brighton Health and Wellbeing Centre)** **Apprentice Practice Managers Assistant** **About the employer** We are a diverse and innovative GP practice, newly formed following the merger of 2 healthcare centres in Brighton and Hove. This partnership has allowed our teams to share resources, knowledge, and facilities, and offer more services. We...
-
Employment Law Specialist
1 week ago
Cambridgeshire and Peterborough, United Kingdom BCL Legal Full timeAs a seasoned employment law specialist, you will engage in a variety of matters, from general issues to complex transactional corporate support. The successful candidate will advise on general employment matters, drafting service agreements, employment contracts, and policies. They will also support corporate transactions and provide insights on boardroom...
-
Employment Solicitor Advisor
4 days ago
Cambridgeshire and Peterborough, United Kingdom BCL Legal Full timeCompany OverviewBCL Legal is a prestigious L500-rated national law firm with a strong reputation in Cambridge. Our team of experienced solicitors provides expert advice on a wide range of employment law matters.Job DescriptionWe are currently seeking an Employment Lawyer to join our department as an Associate or Senior Associate. The successful candidate...