Technical Claims Consultant
4 days ago
Job Role: Technical Claims Consultant
We are seeking a skilled Technical Claims Consultant to join our team at Legal & General. As a key member of our Technical Claims team, you will be responsible for providing comprehensive claims administration services to our clients.
Key Responsibilities:
- Triage and Manage Claims: You will be responsible for triaging new queries and managing claims administration across our account portfolio.
- Technical Team Reviews: You will undertake technical team reviews, requesting or following up on medical evidence or outstanding requests to ensure regular updates and good customer service levels.
- Complex Case Roundtables: You will work with the Technical Governance Manager to prioritize complex case roundtables to progress complex cases within our claims area.
- Support and Data Provision: You will provide support in the provision of data or updates to build effective relationships internally and with external IFA's and Policyholders.
- Analysis and Reporting: You will assist in the provision of Management Information for the Technical Governance team and analyze data for key trends.
- Training and Development: You will assist the Technical Governance Manager in delivering the T&G training plan.
- Service Delivery: You will ensure a consistent, timely, and accurate level of service is maintained in line with service level agreements and promises made to meet customers' expectations.
About Us:
Legal & General is a leading financial services organization, known for its commitment to customer service and excellence. As a Technical Claims Consultant, you will be part of a welcoming and inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences.
What We Offer:
- Competitive Salary and Benefits: You will receive a competitive salary and benefits package, including a generous pension contribution and private medical insurance.
- Opportunities for Growth and Development: You will have opportunities to develop your career and excel in a supportive and inclusive environment.
- Flexible Working Arrangements: We are committed to supporting our employees' work-life balance and offer flexible working arrangements.
How to Apply:
If you are a skilled Technical Claims Consultant looking for a new challenge, please submit your application. We look forward to hearing from you.
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