Customer Service Advisor

6 months ago

Belfast, United Kingdom Sunbelt Rentals Careers Full time

**About The Role**:
CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. It will also be your role to also manage daily deliveries and collections within the depot. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven experience in a Customer Service or transport role
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...

  • Customer Service Assistant

    6 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Call Centre Customer Sales Advisor

    6 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom HR GO Recruitment Full time

    **Job Tittle**:Customer Service Advisor - **Location**:Belfast - **Salary/Hourly Rate**: £23,500 - **Job Type**:Permanent - **Working hours/days**: Monday to Friday 9am-5pm - option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies...

  • Parts Advisor

    3 weeks ago

    Belfast, United Kingdom Customer Labs Full time

    Job Summary:Customer Labs seeks a skilled Parts Advisor to work in their fleet maintenance team. The ideal candidate will have experience working in a commercial vehicle dealership and possess a good working knowledge of MS Office and ideally ADP/Kerridge.Key Responsibilities:• Pre-picking parts and accessories to ensure smooth flow of jobs through the...

  • Call Centre Advisor

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...

  • Customer Sales Assistant

    5 months ago

    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...

  • Customer Service Advisor

    6 days ago

    Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdvisorLocation: BournemouthSalary/Hourly Rate: £24,000Job Type: PermanentWorking hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company...

  • Customer Service Advisor

    2 weeks ago

    Belfast, United Kingdom CV-Library Full time

    Job Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international...

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom GLL Full time

    **Full time Concierge (39 hours)** **Location**; **Lisnasharragh Leisure Centre** **Salary**; **Up to £22,164.61** per annum** GLL is looking for a Customer Service Advisor at Lisnasharragh Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest...

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom GLL Full time

    Customer Service Advisor Olympia Leisure Centre & Spa £22,164.61 pro rata GLL is looking for a Customer Service Advisor at Olympia Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor,...

  • Customer Service Executive

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Duties**: - Provide exceptional customer service to clients via various face to face channels - Answer incoming calls and respond...

  • Customer Service Assistant

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and innovative company committed to delivering exceptional products/services and ensuring customer satisfaction. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving...

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    6 months ago

    Belfast, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Shankill Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Service Advisor

    6 months ago

    Belfast, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting Customer Service Advisors on behalf of Lloyds Banking Group in Belfast to join their New Business Team. **The Position**: The core purpose of the role is to achieve the Groups overall principle of ‘help me own a home’. **Key Accountabilities**: Building relationships with brokers whist having the...

  • Customer Service Advisor

    5 months ago

    Belfast, United Kingdom Relay Group Limited Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Duties**: - Provide exceptional customer service to clients via various...

  • Customer Service Advisor

    3 days ago

    Belfast, United Kingdom CV-Library Full time

    Job Advert: Customer Service Advisor Financial Services Take the next step in your Customer Service career with a role in Financial Services! Location: Belfast City Centre, close to major transport links. Salary: £24,960 per annum + £500 bonus after 6 months. Hours: · Rotational Shift pattern. You will work 40 hrs per week...

  • Customer Service Advisor

    6 months ago

    Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a passionate and customer-focused individual to join us as a Customer Sales Advisor. If you are enthusiastic about sales, enjoy interacting with customers, and thrive in a dynamic environment, we want to hear from you! **Duties**: - Provide exceptional customer service to clients in person - Engage with customers to understand...